Summary
Overview
Work History
Education
Skills
Education Summary
Certification
Timeline
BusinessAnalyst

Sarah Prophete

Tampa,FL

Summary

Dedicated and studious individual with a strong customer service background, attention to detail, and ability to work efficiently in a fast-paced environment. Seeking a Pharmacy Technician position to contribute these skills. Focus on team collaboration and adaptive problem-solving, ensuring dependable and flexible service. Committed to maintaining a high level of professionalism and dedicated to continuing education for growth within the pharmacy field.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pharmacy Service Representative

Teleperformance
10.2023 - 02.2025
  • Helped pharmacist clear problematic specialty prescriptions and address customer questions to keep pharmacy efficient.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.


Customer Service & Driver

AutoZone
10.2020 - 08.2021
  • Demonstrated excellent problem-solving skills in addressing unexpected situations during deliveries or pickups.
  • Resolved customer complaints promptly, ensuring repeat business and positive referrals.

Customer Service Representative

Wipro
02.2019 - 10.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Optimized client outcomes by identifying opportunities for loan consolidation or forgiveness programs.

Dining Ambassador

Tampa General Hospital
08.2018 - 02.2019
  • Assist patient with meal orders and dietary plans
  • Dispensed meals to patients for breakfast, lunch and dinner
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of meals.

Education

Certificate - PharmacyTechnician

Education Institute of Tampa Family
03-2025

High School Diploma -

Chamberlain High School
Tampa, FL
05.2018

Skills

  • Customer service
  • Telephone etiquette
  • Claims processing
  • Typing proficiently
  • Skillful with different pharmacy software
  • Problem solving
  • Appointment scheduling
  • Prescription processing

Education Summary

  • RPhT, Education Institute of Tampa Family, Tampa, FL, June 2024- March 2025

Externship: Tampa Family Health Centers

  • High School Diploma, Chamberlain High School, Tampa, FL, 05/01/18

Certification


  • CPR/AED Certification


Timeline

Pharmacy Service Representative

Teleperformance
10.2023 - 02.2025

Customer Service & Driver

AutoZone
10.2020 - 08.2021

Customer Service Representative

Wipro
02.2019 - 10.2020

Dining Ambassador

Tampa General Hospital
08.2018 - 02.2019

Certificate - PharmacyTechnician

Education Institute of Tampa Family

High School Diploma -

Chamberlain High School

Similar Profiles

CREATE PROFILE
Sarah Prophete