Laniya Gisselle Legrier
Newburgh
Summary
Motivated Retail Professional experienced in fast-paced environments. Delivered exceptional customer service and efficient sales floor organization through effective communication and multitasking skills. Focused on enhancing customer experiences and driving team success.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Manager / Part-Time Associate
Champs Sports
Newburgh
03.2023 - Current
- Enhanced customer shopping experience through personalized product recommendations and assistance with purchases
- Resolved customer concerns professionally, fostering positive relationships and satisfaction
- Supported daily store operations, opening/closing tasks, and team coordination
- Mentored and guided new staff members, facilitating smoother onboarding and integration into the team
- Helped maintain organized sales floors and inventory management
- Collaborated with team to create engaging visual merchandising displays.
- Monitored sales performance and provided feedback to team members.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Part-Time Associate
Marshalls
Newburgh
03.2024 - 05.2024
- Delivered friendly customer service in high-traffic retail environment, enhancing customer experience
- Organized merchandise and maintained store presentation standards to create appealing shopping atmosphere
- Supported cashier duties and fitting room responsibilities to facilitate smooth store operations
- Organized merchandise and maintained store presentation standards
Hostess
Applebee’s
Newburgh
11.2023 - 03.2024
- Greeted and seated guests, enhancing overall dining experience
- Managed wait times and organized guest flow, improving guest satisfaction during peak hours
- Assisted team members, fostering collaboration for seamless restaurant operations
- Assisted team members to ensure smooth restaurant operations
Education
A.S.S - Accounting
SUNY Orange
Newburgh, USA 08.2023 - 01.2025
Regents Diploma -
Newburgh Free Academy
Newburgh, USA 09.2021 - 06.2023
Attended -
Essex Street Academy
Manhattan, NY 09.2019 - 06.2020
Skills
- Retail Sales Support
- Customer Service
- Team leadership
- Problem Solving
- Organization
- Time Management
- Attention to Detail
- Communication
- Teamwork
- Proactive
- Patient
Availability
Available Monday – Sunday, Anytime
Language
- English
- Minimal Spanish
Timeline
Part-Time Associate
Marshalls
03.2024 - 05.2024
Hostess
Applebee’s
11.2023 - 03.2024
A.S.S - Accounting
SUNY Orange
08.2023 - 01.2025
Assistant Manager / Part-Time Associate
Champs Sports
03.2023 - Current
Regents Diploma -
Newburgh Free Academy
09.2021 - 06.2023
Attended -
Essex Street Academy
09.2019 - 06.2020