La'Niya Horn
Hammond,IN
Summary
Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
5
5
years of professional experience
Work History
Sales Associate
L&L boutique
Hammond, IN
04.2019 - Current
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
- Used technology resources to assist customers in locating and selecting items.
- Collected payments and provided accurate change.
- Bagged or packaged purchases and wrapped gifts.
Shampoo Assistant
Nene Hair Studio
Chicago, IL
05.2022 - 04.2024
- Managed retail space including restocking shelves with product inventory when needed.
- Maintained cleanliness of salon by sweeping, mopping, and washing towels.
- Cleaned brushes, combs, clippers, shears, and other tools used by stylists throughout the day.
- Assisted stylists in setting up styling stations prior to appointments.
- Assisted stylists in shampooing, conditioning, and styling hair for clients.
- Provided excellent customer service at the reception desk by answering phone calls and scheduling appointments.
- Maintained cleanliness of workstation throughout shift.
- Performed scalp massages to relax clients during shampoo process.
- Maintained a professional appearance while adhering to salon dress code standards.
- Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary.
Education
High School Diploma -
Hammond High School
Hammond, INSkills
- Outgoing Personality
- Cash Handling
- Listening Skills
- Problem-solving skills
- Reading comprehension skills
- Policy and Procedure Adherence
- Reliable and punctual
- Customer Service
- Positive and professional
- Goal-Oriented
- Verbal/written communication
- Professional Demeanor
- Cash Handling Accuracy
Timeline
Shampoo Assistant
Nene Hair Studio
05.2022 - 04.2024
Sales Associate
L&L boutique
04.2019 - Current
High School Diploma -
Hammond High School