La'precious Hunter
Columbus,OH
Summary
Results-focused administrative professional with expertise in data gathering, customer service, and records management. Knowledgeable in best practices for accounts receivable and collections activities. Skilled multitasker and problem-solver with a strong ability to generate invoices, handle payments, and collect past-due accounts. Proficient in accurately coding bills and maintaining clear records. Collaborative and reliable.
Overview
6
6
years of professional experience
Work History
Director of Admissions
Arbors at Delaware
Delaware , OH
04.2024 - Current
- Assisted seniors and their families in understanding the various levels of care available in senior living communities.
- Provided guidance to clients on choosing a retirement community that best fits their needs and budget.
- Developed customized plans for individuals based on their personal preferences, health condition, financial resources, and lifestyle.
- Conducted tours of senior living facilities for prospective residents and family members.
- Created presentations to educate potential residents about services offered at different senior living communities.
- Collaborated with facility staff to ensure client satisfaction with service delivery.
- Maintained accurate records of all resident information including medical history, dietary restrictions, and other relevant data.
- Provided support to elderly individuals during the transition process from independent living to assisted care programs.
- Researched local area resources such as transportation options, healthcare providers, recreational activities., that are beneficial to seniors residing in assisted living communities.
Life Enrichment Coordinator
First Community Village
Dublin , OH
09.2023 - Current
- Developed and implemented individualized life enrichment plans for residents.
- Organized social activities, exercise programs, and educational classes to encourage resident participation.
- Assisted in the coordination of special events including holidays, birthdays, and other celebrations.
- Facilitated group interactions between residents to promote positive relationships among them.
- Ensured that all activities are conducted safely by monitoring participants during sessions.
- Maintained records of attendance, program evaluations, and feedback from residents.
- Collaborated with care staff to develop strategies for enhancing quality of life for each resident.
- Educated family members on available resources and services offered through the facility.
Admissions Coordinator
Ohio Health Rehabilitation
Columbus , OH
10.2022 - 04.2024
- Developed and implemented strategies to improve the admissions process.
- Assisted in the review of applications, transcripts, and other documents for admission decisions.
- Maintained accurate records of admissions data and statistics.
- Greeted tour participants and provided information about the tour itinerary.
- Reviewed insurance policies to ensure compliance with existing regulations.
- Provided guidance to customers regarding available insurance plans and their benefits and limitations.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Admissions Assistant
Mount Carmel Behavioral Health
COLUMBUS , OH
01.2022 - 10.2023
- Typed and distributed meeting notes and routine correspondence
- Made copies of correspondence and other printed material
- Operated office equipment, such as fax machines, copiers and phone systems and arranged for repairs when equipment malfunctions
- Searched to find needed information, using such sources as Internet
- Scheduled and confirmed appointments for clients, customers and supervisors
- Did by others to check for correct spelling and grammar, ensure that company format policies were followed and recommend revisions
- Maintained timekeeping information and submitted and processed payroll
- Located and attached appropriate files to incoming correspondence requiring replies
- Assisted them in understanding, dealing with and supporting clients and patients
- Prepared and maintained all required treatment records and reports.
Front Desk Associate
Great Expression Dental Center
COLUMBUS , OH
10.2020 - 10.2021
- Responded to inquiries and room requests made online, by phone or email
- Collaborated with housekeeping and maintenance staff to address and mitigate facility issues
- Managed customer complaints and rectified issues to complete satisfaction
- Computed guest billings and posted charges to room accounts
- Greeted, registered and assigned guests to rooms
- Handled payment processing duties and provided customers with receipts and proper bills and change
- Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons
- Verified and collected client payments.
Patient Transporter
Riverside Methodist Hospital
COLUMBUS , OH
12.2018 - 10.2020
- Moved patients in and out of vehicles and lifted on and off beds
- Checked wheelchair and stretcher functionality prior to patient pick up
- Coordinated care for patients, including overseeing admission processes and managing patient flows
- Performed comprehensive patient assessments and interviewed patients to compile medical histories
- Collected patient data, including records of health condition, hospitalizations, and lifestyle patterns such as smoking and alcohol consumption
- Precepted new nurses and staff and provided continuous hands-on development opportunities.
Education
High School Diploma -
WEST HIGH SCHOOL
COLUMBUS, OH05.2018
Certified CPR -
COLUMBUS STATE COMMUNITY COLLEGE
COLUMBUS, OHCPI Certified -
Skills
- Product and service sales
- Staff training and motivation
- Team member motivation
- Strategic Planning
- Media Relations
References
References available upon request
Timeline
Director of Admissions
Arbors at Delaware
04.2024 - Current
Life Enrichment Coordinator
First Community Village
09.2023 - Current
Admissions Coordinator
Ohio Health Rehabilitation
10.2022 - 04.2024
Admissions Assistant
Mount Carmel Behavioral Health
01.2022 - 10.2023
Front Desk Associate
Great Expression Dental Center
10.2020 - 10.2021
Patient Transporter
Riverside Methodist Hospital
12.2018 - 10.2020
High School Diploma -
WEST HIGH SCHOOL
Certified CPR -
COLUMBUS STATE COMMUNITY COLLEGE
CPI Certified -
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