Summary
Overview
Work History
Education
Skills
References
Timeline
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Laquana Bradford

Gastonia,NC

Summary

Accomplished Operation Supervisor with a strong focus on leadership, operational efficiency, hardworking, results-driven professional, with over 8 years of management experience in material, data management, inventory control, cycle time reduction, and efficiency improvement. Skilled in leading teams to meet key performance metrics while fostering a culture of safety and continuous improvement. Aiming to leverage my skills to successfully fill a role in management or human resources.

Overview

8
8
years of professional experience

Work History

Operation Supervisor

Snapone/ADI Global
Charlotte, North Carolina
09.2022 - 10.2025

Supervise the execution of material purchasing, material planning, production planning, inventory control, staff management, and shipping/receiving. I operate within the existing material control systems, process, and provide guidance to all 30 direct reports on clear objectives and company goals. I manage the team to meet the customers' needs in terms of delivery, inventory, cost, and quality. Created a capability team environment, leading to improvement in delivery time and business results. Empower team members to achieve clients’ objectives by hiring proficient candidates, developing, coaching, and retaining top talent.

  • Developed and optimized material management procedures, including purchasing, planning, production planning, and inventory control.
  • Led a team of 30+ in meeting daily operational metrics and achieving key company goals.
  • Created and enforced Health, Safety, and Environment (HSE) compliance standards, ensuring adherence to all regulatory requirements.
  • Managed annual cost and target reduction initiatives, improving delivery time, inventory, and overall business results.
  • Coached, developed, and empowered team members through hiring, training, and talent retention strategies.
  • Facilitated and directed associate training modules to improve staff capabilities and consistency.
  • Managed all timekeeping, timecards, and time off scheduling to ensure accurate payroll and optimal staff coverage.
  • Oversaw the entire hiring process, recruiting and onboarding proficient operations candidates.
  • Responsible for corrective action on performance, attendance, and safety protocols to maintain high accountability.
  • Integrated new products by engaging in new production introduction activities and updating material control systems.

Staff Performance Manager

EmployBridge
Charlotte, North Carolina
06.2020 - 09.2022

Under direct supervision, I contributed to operational growth and profitability through day-to-day execution, managing strong client and associate relationships, and fulfilling the staffing services agreement. Acted as the first point of contact for all employee issues, providing immediate front-line customer service, and coordinating the resolution of all workforce issues with client and vendor partners.

  • Managed all employee relations, acting as the first point of contact for clients and vendors to ensure timely resolution of issues.
  • Supervised 85+ employees daily with a positive can-do attitude and improved overall sense of urgency of the team.
  • Oversaw performance management, including coaching on attendance, conducting performance reviews, and managing associate assignment lifecycles.
  • Processed payroll and maintained compliance with all attendance, wage, and hour regulations.
  • Conducted new hire orientations and ensured accurate collection and review of all required onboarding documents.
  • Utilized data and reporting (CRM, Power BI) to identify workforce challenges and inform escalation and strategy.
  • Spearheaded safety compliance, participated in client meetings, documented and investigated incidents, and executed the safety observation program.
  • Provided client education on employee issue guidelines and expectations to effectively mitigate risk.
  • Collaborated with cross-functional teams to implement process enhancements.
  • Oversaw performance evaluations and provided constructive feedback to staff.

Production Supervisor

Serta Simmons Bedding
Charlotte, North Carolina
12.2017 - 06.2020

Led cell/department activities and associates to ensure the safe production of a quality product, on time, and within budgeted costs. Served as a key contributor to managing organizational change, and a direct link between associates and management. Responsible for identifying production challenges, driving continuous improvement, and developing team bench strength.

  • Motivated 15+ team members in mattress production, planning and executing zone integrity, as well as job duties and production flow.
  • Responsible for employee attendance tracking, discipline, production goals, motivating team members, training, and team building.
  • Confer with other supervisors to coordinate operations and activities within and/or between departments.
  • Plan and establish work schedules, assignments, and production sequences to meet production goals.
  • Maintain operations data, such as time, production, and cost records. Prepare management reports of production results.
  • Coordinated directly with dispatch on incoming and outgoing truck schedules to optimize logistics and meet company delivery goals.

Education

Master of Social Work - Social Work

University of North Carolina At Charlotte
Charlotte, NC
05-2026

Bachelor of Social Work - Social Work

University of North Carolina At Charlotte
Charlotte, NC
05-2024

Skills

  • 8 years in Management
  • 15 years' experience in distribution center sitting
  • Material Management
  • 10 years of experience working with WMS/SPO/and Microsoft
  • Data management
  • Multitasking Abilities
  • Certified forklift operator
  • Systems and processes oversight
  • Cost reduction strategies
  • Safety and quality standards
  • Staff collaboration
  • Team building
  • Crisis intervention
  • Conflict resolution
  • Six sigma processes
  • Quality control

References

References available upon request.

Timeline

Operation Supervisor

Snapone/ADI Global
09.2022 - 10.2025

Staff Performance Manager

EmployBridge
06.2020 - 09.2022

Production Supervisor

Serta Simmons Bedding
12.2017 - 06.2020

Master of Social Work - Social Work

University of North Carolina At Charlotte

Bachelor of Social Work - Social Work

University of North Carolina At Charlotte
Laquana Bradford