LaQuanda Hobson
Terry
Summary
Hi I'm Laquanda Hobson. A little bit about me, I have 20+ years of Sales Experience. I entered the Insurance Market running. I carry my Health, Life and Property & Casualties licenses. I am ready to Succeed and Make a Difference
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medicare Supplement & Ancillary Insurance Agent
Ehealthinsurance
Austin
06.2025 - Current
- Assisted clients in selecting appropriate insurance policies for their needs.
- Explained policy features and benefits to potential customers clearly.
- Conducted regular follow-ups with existing clients to ensure satisfaction.
- Processed policy applications and renewals efficiently and accurately.
- Responded to customer inquiries and problems to promote great service.
Licensed Health Insurance Agent
Medicare Health Advisors 1099
12.2024 - 06.2025
- Conducted needs assessments and matched clients with suitable Medicare plans.
- Educated clients on complex policies and enrollment procedures.
- Achieved high satisfaction rates through personalized insurance guidance.
- Ensured compliance with all Medicare and insurance regulations.
- Educated clients on Medicare options and health insurance plans.
Benefits Enrollment Specialist
eHealth Insurance
Chicago
03.2024 - 12.2024
- Matched individuals and families with appropriate health plans.
- Assisted with application processing and documentation submission.
- Identified upsell opportunities to increase customer value.
- Contributed to a positive and supportive virtual team culture.
Medicare Insurance Agent
Results Companies
Philadelphia
08.2023 - 03.2024
- Successfully exceeded sales quotas and customer retention goals.
- Provided expert support throughout the Medicare enrollment process.
- Conducted outreach and educated clients on insurance offerings.
Technical Call Center Specialist
Continuum Global Solutions
Anderson
05.2022 - 08.2023
- Resolved complex technical issues with professionalism.
- Created knowledge base documentation and improved call resolution.
- Delivered consistent service under high call volumes.
Call Center Sales Representative
Continuum Global Solutions
Anderson
09.2021 - 05.2022
- Handled inbound/outbound sales and customer service calls.
- Achieved performance goals and identified customer needs effectively.
- Promoted additional products through cross-selling strategies.
Key Holder Supervisor
The Home Depot
Clinton
11.2012 - 09.2021
- Trained and supervised staff to ensure excellent customer service.
- Managed store operations, including cash handling and inventory.
- Assisted in hiring and led merchandising initiatives.
- Maintained store standards and exceeded daily sales goals.
Education
High School Diploma -
Provine High School
Jackson, MSSkills
- Policy Analysis & Enrollment
- Medicare Knowledge & Certification
- Health & Life Insurance Expertise
- Customer Needs Assessment
- Compliance with Federal Guidelines
- Sales & Cross-Selling
- Multi-Tasking & Attention to Detail
- CRM & Call Center Software
- Team Collaboration
- Application processing
- Needs assessment
- Policy selection
Certification
- Life & Health Insurance License, MS Dept. of Insurance
- Property & Casualty Insurance License, MS Dept. of Insurance
- Accident & Health License, MS Dept. of Insurance
- Medicare Certification, Multiple Providers
Timeline
Medicare Supplement & Ancillary Insurance Agent
Ehealthinsurance
06.2025 - Current
Licensed Health Insurance Agent
Medicare Health Advisors 1099
12.2024 - 06.2025
Benefits Enrollment Specialist
eHealth Insurance
03.2024 - 12.2024
Medicare Insurance Agent
Results Companies
08.2023 - 03.2024
Technical Call Center Specialist
Continuum Global Solutions
05.2022 - 08.2023
Call Center Sales Representative
Continuum Global Solutions
09.2021 - 05.2022
Key Holder Supervisor
The Home Depot
11.2012 - 09.2021
High School Diploma -
Provine High School