LaQuecia Jones
Summary
Positive and proactive individual with a strong background in early childhood education. Known for navigating challenges effortlessly and approaching new tasks with a problem-solving mindset. Highly adaptable, creative, and results-oriented, consistently recognized for making meaningful contributions. Experienced in maintaining training records for state-mandated licensing and accreditations, dedicated to advancing the growth of children and learning centers' goals.
Overview
12
12
years of professional experience
Work History
Call Center/Patient Service Rep.
Aylo Health
06.2021 - Current
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Managed patient registration process, confirming data accuracy and completeness.
- Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
Lead Teacher/Front Desk Administrator
Berean Christian E.L Academy
02.2016 - 08.2021
- Greeted parents and visitors upon arrival, offered assistance, and answered questions to build rapport and retention.
- Provided administrative support to various teachers, contributing to overall school efficiency.
- Streamlined check-in and check-out processes and payments for improved parent experience and reduced wait times.
- Maintained personnel records, policies and procedures for Georgia child care licensing.
- Maintained an organized reception area, creating a welcoming atmosphere for parents, staff and visitors.
- Created and developed lesson plans for Infant physical and emotional needs.
- Fostered student curiosity and interest through creative hands-on activities.
Front End Cashier
Walmart SuperCenter
08.2020 - 06.2021
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Assisted in training new cashiers, sharing best practices, and helping them become proficient.
- Balanced cash drawers accurately end of each shift, minimizing discrepancies and ensuring financial integrity.
- Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
Teacher Assistant
YMCA Daycare
10.2012 - 04.2013
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with adults and children to provide safe and educational experience.
- Developed and implemented engaging lesson plans to keep learner attention.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Handled class records for attendance, assignment grades and course participation scores.
Education
Associate of Applied Science - Early Childhood Education
Brown Mack College
06.2012
Certification - Early Learning And Child Care
ProSolutions Continued Education
Online-Self Pace04-2025
Diploma - Early Learning And Child Care
Alison
Online Self Pace08-2024
Skills
- Excellent customer service
- HIPAA Compliance
- Patient Education
- Registration and Scheduling
- Patient Confidentiality and Data Security
- Administrative and Office Support
- Documenting and Recording Information
- Safety Monitoring in school environment
- Onsite tours
- Conflict resolution
- Teamwork
Timeline
Call Center/Patient Service Rep.
Aylo Health
06.2021 - Current
Front End Cashier
Walmart SuperCenter
08.2020 - 06.2021
Lead Teacher/Front Desk Administrator
Berean Christian E.L Academy
02.2016 - 08.2021
Teacher Assistant
YMCA Daycare
10.2012 - 04.2013
Associate of Applied Science - Early Childhood Education
Brown Mack College
Certification - Early Learning And Child Care
ProSolutions Continued Education
Diploma - Early Learning And Child Care
Alison
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