Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LaQueta Wright

Cleveland

Summary

Experienced HR/Payroll Manager with a background in healthcare. Skilled in enhancing employee relations and ensuring compliance with industry regulations. Proficient in recruitment, payroll administration, and staff coordination to boost productivity and cohesion. Committed to driving company success through the development of effective policies and fostering teamwork among staff.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Regional Call-Off Specialist

CommuniCare Healthcare Services
04.2024 - Current
  • Coordinate call-off responses and emergency staffing needs across multiple healthcare facilities within the region.
  • Collaborate with department heads to ensure optimal shift coverage, reducing staffing gaps and maintaining continuity of care.
  • Monitor and adjust schedules in real-time, ensuring labor law compliance and operational efficiency.
  • Serve as a central liaison for facility schedulers and workforce coordinators during high-volume call-off periods.
  • Track and report staffing trends to HR leadership to inform workforce planning and recruitment strategies.

Human Resource Manager

CommuniCare Healthcare Services
06.2021 - 04.2024
  • Recruit talent to meet staffing needs, which are established through the Executive Director and with the support of the workforce manager/scheduler.
  • Work with centralized recruiting team to vet candidates, coordinate interviews within the facilities with dept leaders, and offer positions to qualified candidates.
  • Ensure completion of all pre-hire requirements and complete onboarding through Workday.
  • Facilitated professional development initiatives, contributing to employee skill enhancement and career growth.
  • Streamlined recruitment processes, enhancing candidate quality and reducing time-to-hire, resulting in a more agile workforce.

HR/Payroll Manager

Foundations Health Solutions
02.2019 - 06.2021
  • Managed the end-to-end recruitment process, ensuring seamless onboarding and integration of new hires into the team.
  • Administered payroll systems, maintaining compliance with financial and legal standards.

Administrator in Training Intern

CommuniCare Healthcare Services
10.2019 - 07.2020
  • Assisted in enhancing human resources operations by participating in recruitment and retention initiatives and contributing to management reporting.
  • Supported the continuity of care by coordinating post-discharge follow-up appointments and conducting timely resident follow-ups.
  • Collaborated with various department leads, aiding in admissions processes, and facilitating effective communication for the transition of new admissions.

Appointment Specialist

Cleveland Clinic
11.2015 - 06.2017
  • Managed intranet appointment scheduling by processing requests and communicating pertinent details, ensuring efficient patient service and coordination.
  • Directed patients and callers to appropriate departments for scheduling, enhancing the accuracy and efficiency of service delivery.
  • Delivered comprehensive customer support by offering clear instructions and guidance to facilitate patient access to healthcare services.

Education

Bachelor's - Biology

Miles College
Birmingham, Alabama
05.2014

Skills

  • Communication
  • Experienced
  • Leadership
  • Recruitment Employee Relations
  • Performance Management Payroll
  • Healthcare Staff Scheduling
  • Policy Development Compliance
  • Project Management Conflict Resolution
  • Strategic Planning Team Building
  • Training Development Data Analysis
  • Change Management

Certification

  • State Tested Nursing Assistant State Certification — Jul 2017 - Aug 2021
  • CPR
  • CPR Certification

Timeline

Regional Call-Off Specialist

CommuniCare Healthcare Services
04.2024 - Current

Human Resource Manager

CommuniCare Healthcare Services
06.2021 - 04.2024

Administrator in Training Intern

CommuniCare Healthcare Services
10.2019 - 07.2020

HR/Payroll Manager

Foundations Health Solutions
02.2019 - 06.2021

Appointment Specialist

Cleveland Clinic
11.2015 - 06.2017

Bachelor's - Biology

Miles College

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