LaQuinta Hines
Florence,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
CMA
Gene's Residual Home
08.2017 - 02.2023
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with cross-functional teams to streamline interdepartmental communication and improve overall financial operations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collected and documented patient medical information such as blood pressure and weight.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
Dispatcher
Ace Taxi Service Inc
03.2008 - 01.2013
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Scheduled deliveries and pickups according to customer needs.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Sent out drivers to assist [Number] hourly callers based on locations, needs and worker availability.
- Utilized customer feedback to improve customer service.
Education
High School Diploma -
AC Flora High School
Columbia, SCAssociate of Science - CMA
Virginia College - Birmingham
Birmingham, AL04.2015
Skills
Direct Patient Care
Chronic Disease Management
Treatment Room Preparation
Accounts receivable management
Certification
- CMA - Certified Medical Assistant
- CNA - Certified Nurse Assistant
- Certified CPR
- Certified Phlebomist
Timeline
CMA
Gene's Residual Home
08.2017 - 02.2023
Dispatcher
Ace Taxi Service Inc
03.2008 - 01.2013
High School Diploma -
AC Flora High School
Associate of Science - CMA
Virginia College - Birmingham