Laquinta Powe
Mobile,AL
Summary
Result-driven, resourceful, and highly dependable Independent Adjuster having immense enthusiasm in investigating losses and Auto damages, accurately reviewing estimates, and determining policy coverages. Communicates effectively with Insured, Agents, Vendors, and other third parties while effectively handling multiple claims. Currently seeking an Auto Desk Adjuster position to effectively inspect, facilitate solutions, analyze witness statements, and implement positive changes to achieve sustainability and growth in challenging Adjusting conditions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Auto Adjuster
National General
04.2022 - Current
- Ensured policyholder compliance with insurance contracts by explaining coverage details accurately and thoroughly.
- Developed comprehensive understanding of vehicle systems and damages by participating in ongoing education programs such as I-CAR courses or ASE certifications.
- Coordinated effectively with other departments within the organization to address policy concerns or complex issues arising from specific claims scenarios.
- Exercised sound judgment in determining total loss situations based on factors such as cost of repairs versus actual cash value of the vehicle involved in the accident.
- Adhered strictly to company policies and guidelines, as well as state and federal regulations, ensuring compliance in all aspects of claims handling.
- Improved overall efficiency in handling claims by staying current on industry trends, technology advancements, and training opportunities.
- Resolved disputes between insured parties and repair facilities professionally through effective negotiation techniques when necessary.
- Reduced fraudulent claims by identifying potential fraud indicators during investigations.
- Issued payouts to claimants.
- Negotiated with claimants to settle claims.
Logistics Operator
The Coca-Cola Company
08.2018 - 07.2022
- Reduced order processing time with improved logistics strategies and better coordination between departments.
- Maintained safety standards throughout the warehouse, resulting in fewer accidents and a safer working environment.
- Collaborated with suppliers to negotiate favorable terms, leading to reduced costs and improved efficiency.
- Managed loading and unloading processes to minimize damages and maintain product quality.
- Developed comprehensive reports for management that highlighted key performance metrics in the logistics department.
- Enhanced customer satisfaction by ensuring accurate and timely delivery of shipments.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Conducted regular audits of warehouse procedures to identify areas for improvement and implement necessary changes promptly.
Fire Restoration Technician
Servpro
04.2018 - 04.2020
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Designed and conducted research to contribute meaningful information to restoration field.
- Directed incident response teams efficiently during emergency situations, ensuring rapid resolution of traffic disruptions and restoration of normal flow.
- Helped with natural disaster cleanup and assisted with restoration tasks after incidents.
Claims Adjuster
All State
11.2014 - 07.2018
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Examined claims forms and other records to determine insurance coverage.
- Documented all investigation activity and presented reports to management.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
Education
High school diploma -
Mattie T Blount High School
03.2009
Skills
- Insurance policy knowledge
- Claim investigation
- Customer Service
- Accredited Claims Professional Candidate
- Six Sigma Knowledge
- Quality control tools
Certification
Home state FL Adjuster License #W973096 State Farm Property and Auto, 04/01/22, Present
Additional Information
Work from home experience
Timeline
Auto Adjuster
National General
04.2022 - Current
Logistics Operator
The Coca-Cola Company
08.2018 - 07.2022
Fire Restoration Technician
Servpro
04.2018 - 04.2020
Claims Adjuster
All State
11.2014 - 07.2018
High school diploma -
Mattie T Blount High School
Home state FL Adjuster License #W973096 State Farm Property and Auto, 04/01/22, Present
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