LaQuita Harrison

• Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
• Demonstrates a positive “can do” demeanor and has fun and gains energy from working

with others.

• Assure trainees are given accurate and useful information on the ongoing basis, including frequent verbal feedback.
• Document feedback results to help the learning department identify strengths as well as area of improvement.

• Aided manager in developing and implementing new processes and procedures to improve fulfillment process.
• All items were inspected for damages, then scanned as they are stowed to ensure virtual and physical locations match accuracy of inventory to prevent false overages or true shortages.
• Responsible for scanning a product and appropriately placing it to the right shelf for customer's consumption.
• Inspected the item for any defects and escalated damaged items to the problem solver ensuring adequately labeled products.

• Responded to customer requests for dental plans, services, and company information.
• Authorizes adjustments to billing in order to resolve customer service issues.
• Researched and responded to customers by telephone, electronic or written in reference to insurance plans.
• Met customer call guidelines for service levels, handle time and productivity.

• Enhanced production efficiency by consistently maintaining a clean and organized work area.
• Ensured meat quality by properly storing and rotating products according to established guidelines.
• Reduced workplace accidents through strict adherence to safety protocols during the use of knives, saws, and other equipment.
• Streamlined packaging process with meticulous attention to detail in weighing, labeling, and sealing packages.