Laqula Bailey
Bethlehem Ga,GA
Summary
Highly motivated in sales and customer service , with a talent for building and fostering positive customer relationships. Known for exceeding sales targets, a strong team player with excellent communication and problem-solving abilities. Committed to delivering high-quality work and making a positive impact.
Overview
6
6
years of professional experience
Work History
Sales Consultant
Comcast
03.2021 - Current
- Recommending, selecting, and helping locate or obtain merchandise based on customer needs and desires
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Maintaining knowledge of current sales and promotions, policies regarding payment, returns, exchanges, and security practices
- Computing sales prices and total purchases using calculators, cash registers, pos machines, mental math, and receive and process cash or credit payment
- Proven ability to build relationships with and maintain repeat customers
- Set and achieve individual sales goals while supporting the goals of the team
- Assisting with organizing and marketing merchandise to optimize visibility and profitability
Patient Care Tech
Urgent Care Piedmont
06.2020 - 02.2021
- Improves customer satisfaction and maximizes sales and retention opportunities using up-to-date knowledge of, competitive environment, products, and services
- Based on the customers wants and needs, acts as a product consultant, articulating appropriate product solutions, features, and benefits
- Multitasks between multiple tools and systems (knowledge base, team meetings, supervisor) and applies information and knowledge to customer situations
- Educates and promotes self-service options for prescriptions
- Make outbound calls to customers on prescription orders and payment issues
Loan Associate
Kinsmith Finance
Conyers, GA, USA
11.2018 - 06.2020
- Reviews all documentation received for completeness and ensures appropriate data is entered in the company's origination system, and that appropriate documentation is uploaded to the company's file system
- Communicates with loan processor regarding documentation needed to process the loan and maintain effective follow up to ensure receipt of needed documents
- Assists loan processor to gather information to clear underwriting conditions
- Responds to inquiries and follows up with key individuals promptly to resolve problems
- Contacted customers by mail, telephone, or in person concerning loan
Education
High School Diploma -
Rockdale County High School
Skills
- Organization
- Time Management
- Data Entry
- Telephone Etiquette
- Graphics
- Analysis
- Technical Support
- Google Doc
- Microsoft Excel
- Customer Support
Timeline
Sales Consultant
Comcast
03.2021 - Current
Patient Care Tech
Urgent Care Piedmont
06.2020 - 02.2021
Loan Associate
Kinsmith Finance
11.2018 - 06.2020
High School Diploma -
Rockdale County High School