Olha Danyliuk
Houston,Texas
Summary
Results-driven professional with extensive customer service experience across various roles. Demonstrated success as a consultant in a clothing store, providing l service and assistance to clients. Thrived in a fast-paced environment for nearly a year, balancing responsibilities from customer consultations to warehouse assistance. Additionally, excelled as a waiter in a dining room setting for three months, honing interpersonal and multitasking skills. Graduated from the College of Tourism Organization, showcasing a dedication to personal and professional growth. Eager to leverage diverse experiences and skills to contribute to new opportunities.
Overview
2
2
years of professional experience
Work History
Sales Consultant
Massimo Dutti, Inditex
Warsaw
05.2023 - 03.2024
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
- Handled credit and debit card payment processing and work with the cash register.
- Cleaned shelves, counters and tables to maintain organized store.
- Reception, accounting, labeling and restocked shelves in organized arrangements to promote items.
- Stocked shelves and supplies.
- Packaging of purchases and wrapped gifts, as well as service and packaging of online orders.
- Organized warehouse space for efficient storage of goods.
- Assisted in preparing goods for shipping by packing products into boxes for transportation purposes.
- Cleaned work area after each shift in order to maintain a safe working environment.
Bar Waiter
Mlecharnia Jerozolimska
Warsaw
06.2022 - 08.2022
- Greeted guests and provided customers with information about the menu items, drinks, and specials of the day and took orders.
- Delivered ordered items to customers.
- Processed payments using cash registers or point-of-sale systems.
- Maintained cleanliness of dining area throughout shift.
- Ensured compliance with all local health department regulations regarding food safety standards.
- Performed opening duties and closed down bar area at end of shift including cleaning work surfaces and restocking supplies.
- Maintained tidiness and organization throughout bar area.
- Took reservations and to-go orders
- Informed customers of daily specials and signature menu items.
Education
Secondary Vocational Education - Tourism Organization Techniques
Schools of Beaty Mydlowskiej
Warsaw04-2023
Skills
- Customer liaison
- Web technologies and services
- Product and service knowledge
- Industry Trends
- Banquet Coordination
- Item promotion
- Organization
- Quality Control
- Storage Organization
- Order Preparation
- Deadline Adherence
- Working with the company's applications and system
Languages
Ukrainian
Native/ Bilingual
Russian
Full Professional
Polish
Professional
English
Limited
Timeline
Sales Consultant
Massimo Dutti, Inditex
05.2023 - 03.2024
Bar Waiter
Mlecharnia Jerozolimska
06.2022 - 08.2022
Secondary Vocational Education - Tourism Organization Techniques
Schools of Beaty Mydlowskiej
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