Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lara Abdelrazeq

Summary

*Always leave a smile behind, and you might just change someone's day.

*I consider myself a resourceful team member with proven history of reliability and excellent work. Dedicated to quality assurance and maximizing daily progress. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

7
7
years of professional experience

Work History

Intake Specialist

Patriot Angels
10.2023 - 02.2024
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Completed intake assessment forms and filed clients' charts.
  • Assessed clients' needs and determined eligibility for intake services.

Probation Officer

PSI Probation
05.2022 - 10.2023
  • Completed reports on behalf of court and associated legal entities.
  • Wrote progress reports and testified under oath at court hearings.
  • Helped resolve probationer issues with housing, employment and healthcare.
  • Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies

Intake Specialist

Patriot Angels
04.2022 - 05.2022
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Offered compassionate and attentive guidance to patients during moments of crisis and trauma.
  • Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment.

Lead Toddler Teacher

Kiddie Academy
12.2021 - 04.2022
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.

Lead Teacher, Toddler Room

KinderCare Learning Centers
02.2021 - 12.2021
  • Organized activities to promote physical, mental and social development of each child.
  • Communicated objectives for lessons, units and projects to students and parents.
  • Completed teacher observations to identify areas for improvement and suggest changes to teaching methods.

Beauty Supervisor

Victoria Secret
03.2021 - 02.2022
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Trained new staff in product knowledge and customer service protocols.

Sales Specialist

Dillard's, Inc
05.2018 - 09.2020
  • Created and implemented sales strategies to successfully meet company targets.
  • Exceeded quarterly sales goals.
  • Supported retail distributors, dealers and customers through in-person and telephone support.

Shift Leader/Manager

Paciugo
03.2017 - 02.2018
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Resolved concerns with products or services to help with retention and drive sales.

Volunteer Tutor

Self Employed
2014 - 2016
  • English Teaching experience was absolutely one of my favorite times, I've taught multiple children and adults from different ages and different cultures how to speak and write in English.

Education

Associate of Science - Criminal Justice

Volunteer State Community College
Gallatin, TN
08.2023

GED -

Pinellas Technical College
Saint Petersburg, Fl
03.2018

Skills

  • Basic math
  • Typing 125 WPM
  • Customer Service
  • Bilingual Arabic and English
  • Team management
  • First Aid/CPR
  • Flexible
  • Multitasking

Languages

Arabic
Native or Bilingual
English
Native or Bilingual
French
Full Professional
Spanish
Elementary

Timeline

Intake Specialist

Patriot Angels
10.2023 - 02.2024

Probation Officer

PSI Probation
05.2022 - 10.2023

Intake Specialist

Patriot Angels
04.2022 - 05.2022

Lead Toddler Teacher

Kiddie Academy
12.2021 - 04.2022

Beauty Supervisor

Victoria Secret
03.2021 - 02.2022

Lead Teacher, Toddler Room

KinderCare Learning Centers
02.2021 - 12.2021

Sales Specialist

Dillard's, Inc
05.2018 - 09.2020

Shift Leader/Manager

Paciugo
03.2017 - 02.2018

Volunteer Tutor

Self Employed
2014 - 2016

Associate of Science - Criminal Justice

Volunteer State Community College

GED -

Pinellas Technical College
Lara Abdelrazeq