Samantha Brown

Safety-conscious and dependable worker transitioning into the construction and clean energy industries. Trained in OSHA 30, Site Safety Training (SST), flagging, and scaffold safety with strong interest in solar installation, green infrastructure, and hands-on construction work. Eager to contribute to labor teams while building long-term skills in sustainable construction and renewable energy.

• Verify patient insurance eligibility for Medicaid and Medicare, ensuring accurate coverage details.
• Contact insurance providers to confirm patient coverage and co-payment specifics efficiently.
• Input over 50 new referrals daily into McKesson, maintaining data accuracy and timeliness.
• Deliver excellent customer service, prioritizing tasks to align with medication and supply schedules.
• Manage high-volume inbound calls professionally, ensuring prompt and effective communication.
• Processed client intake documentation with meticulous attention to detail, ensuring complete and accurate records while maintaining compliance with regulatory requirements.
• Coordinated with healthcare providers and insurance companies to facilitate seamless client onboarding, reducing processing delays and improving service delivery.
• Evaluated client eligibility criteria and documentation requirements, streamlining the intake process and minimizing application errors.
• Guided clients through complex admission procedures, enhancing their understanding and comfort while maintaining high satisfaction levels.
• Implemented refined documentation protocols that accelerated intake processing times while maintaining thorough quality standards.
• Streamlined insurance verification workflows for Medicare and Medicaid patients, reducing processing bottlenecks while maintaining compliance standards.
• Coordinated patient intake, enhancing process efficiency and ensuring seamless service delivery.
• Managed patient records, improving data accuracy and accessibility for healthcare teams.
• Facilitated communication between patients and staff, fostering a supportive care environment.