Talented restaurant owner with excellent marketing, customer service and facility oversight skills and more than four years of experience. Highly effective and comfortable working and communicating with people at all levels of an organization.
Detail-oriented, organized and meticulous graphic designer. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to your company's success.
Productive Front Office Manager with excellent skills in customer service, office management and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in managing vendor and service provider relationships while maintaining meticulous records.
Overview
25
25
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Owner
The Pour House Italian Kitchen And Wine Bar
Kapalua, HI
08.2017 - Current
Designed website and menu layouts.
Coordinate, create and schedule content, designs and periodic updates to restaurant website.
Develop creative design for print materials, brochures, banners and signs.
Develop display, marketing and packaging materials to support restaurant's branding strategies.
Create and monitor promotional approaches to increase sales and profit levels.
Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving.
Utilize client and staff feedback to maintain guest relationships and increase revenue.
Coordinate special projects.
Maintain computer and physical filing systems.
Managed day-to-day business operations.
Cultivated forward-thinking, inclusive and performance-oriented business culture to push progress.
Trained and motivated employees to perform daily restaurant functions.
Established, optimized and enforced business policies to maintain consistency and high-quality standards among staff.
Developed standard operating procedures for hosts and waitstaff.
Coached new hires on company processes while managing employees to achieve maximum production.
Web/Graphic Designer
Metawave Communications Corporation
Redmond, WA
04.1997 - 04.2002
Designed website layouts, templates and unique branded looks.
Worked with Marketing team to gather and define requirements, establish scopes and managing project milestones.
Designed creative digital displays used in on-line advertising for local businesses.
Created designs and collaborated with technical team to complete projects.
Met with various departments within organization to present mockups and collect information for adjustments.
Built corporate brands by designing cohesive looks between elements such as logos and letterheads.
Created digital image files for use in digital and traditional printing methods.
Developed creative design for print materials, brochures, banners and signs.
Developed display, marketing and packaging materials to support product branding strategies.
Coordinated, created and scheduled content, designs and periodic updates to company website.
Education
Bachelor of Science - Psychology
University of Washington
Seattle
1991 - 1996
Skills
Clear oral/written communication
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Software
MS Office
Adobe Creative Suite
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“The way you do anything is the way you do everything.”
Tom Waits
Timeline
Owner
The Pour House Italian Kitchen And Wine Bar
08.2017 - Current
Web/Graphic Designer
Metawave Communications Corporation
04.1997 - 04.2002
Bachelor of Science - Psychology
University of Washington
1991 - 1996
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