Sloane Mack
Kranzburg,SD
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational teams.
Overview
4
4
years of professional experience
Work History
Owner
Wildflower Boutique
10.2023 - Current
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Delivered services to customer locations within specific timeframes.
- Self-motivated, with a strong sense of personal responsibility.
Front Desk Receptionist
Barti Metal Processing
11.2022 - Current
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
General Manager
Huron Country Club
03.2020 - 11.2022
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Managed budgets, assets, accounts payable, and receivable and general financial reporting procedures.
- Formulated policies and procedures to streamline operations.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Education
Bachelor of Arts - Apparel Merchandising
South Dakota State University
Brookings, SD05.2018
Bachelor of Arts - Vocal Performance
South Dakota State University
Brookings, SD05.2018
Skills
- Team Oversight
- Training and Development
- Strategic Decision-Making
- Clear oral/written communication
Timeline
Owner
Wildflower Boutique
10.2023 - Current
Front Desk Receptionist
Barti Metal Processing
11.2022 - Current
General Manager
Huron Country Club
03.2020 - 11.2022
Bachelor of Arts - Apparel Merchandising
South Dakota State University
Bachelor of Arts - Vocal Performance
South Dakota State University
Similar Profiles
Kallié GuidryKallié Guidry
General Manager at Wildflower Boutique of LafayetteGeneral Manager at Wildflower Boutique of Lafayette
Isabella WhiteIsabella White
Retail Sales Worker at Wildflower Valley BoutiqueRetail Sales Worker at Wildflower Valley Boutique
SEYLA STRONGHEARTSEYLA STRONGHEART
Certified Occupational Therapy Assistant at Wildflower Therapy ServicesCertified Occupational Therapy Assistant at Wildflower Therapy Services
Ashton MolengraafAshton Molengraaf
Substitute Teacher at Watertown School DistrictSubstitute Teacher at Watertown School District
Shantel MackShantel Mack
CNA/CMA at The Village of Harmony HillCNA/CMA at The Village of Harmony Hill