Lara Newport
Community Service Facilitator
Orangevale,CA
Summary
Dedicated Community Skills Facilitator with 20+ years of experience in providing quality client care, staff development, training facilitation, and prioritizing good communication.
Overview
15
15
years of professional experience
Work History
In-Home Attendant
New Beginnings for Exceptional People
Sacramento, CA
10.2010 - Current
- Provide personalized care and support for 6+ individuals with disabilities, enhancing daily living experiences.
- Assist clients with personal hygiene, meal preparation, and medication management to ensure well-being.
- Develop strong relationships with clients to foster trust and improve overall care satisfaction.
- Attend medical appointments with clients to enure the client understands whats going and that the doctor listens to the client's concerns.
- Use QSP (Quick Solve Plus) to maintain records of services performed and condition of clients.
- Monitor client progress and report changes to healthcare professionals for timely interventions.
Community Service Facilitator
New Beginnings for Exceptional People
Sacramento, CA
09.2011 - 10.2025
- Conducted interviews and handled new employee onboarding and orientations.
- Handled disciplinary action, including providing additional trainings, implementing corrective action plans, written warnings, and terminations in accordance with California labor law.
- Built client specific trainings for employees.
- Managed a caseload of nine clients and being on call 24/7 for them in the event of a call out or emergency.
- Worked a rotating on call weekend schedule with 4 other supervisors.
- Match employees to clients based on compatibility.
- Entered employee schedules using our time keeping system, QSP (Quick Solve Plus).
- Ensured that services were being delivered through weekly site visits and the Electronic Visit Verification system.
- Reviewed timecards and mileage for accuracy by the end of the pay periods.
- Responsible for obtaining coverage if there was a call out, or provided the direct care myself.
- Developed ongoing training programs for Direct Support Professionals to enhance their skills and foster professional growth.
- Led weekly CSF (Community Services Facilitator) meetings.
- Conducted weekly site visits/planning team meetings for all clients.
- Filled out reports as needed, such as Special Incident Reports, and Adult Protective Service Reports.
- Reviewed daily service notes written by staff.
- Responsible for having monthly progress notes filled out on time.
- Entered employee schedules and checked the electronic visit verification to ensure services are being delivered.
- Assisted with new client assessments.
- Maintained client files to stay in compliance with Alta California Regional Center.
- Organized fun community outings for clients in small or large groups.
- Maintained employee files ensuring they had up to date car registration, current car insurance, and drivers license.
Education
No Degree - English Composition, Math, Psychology, Nutrition
American River College
Sacramento, CA01.2028
Skills
- Staff development expertise
- Reporting requirements
- Training facilitation
- Team oversight
- Office administration
- Scheduling proficiency
- Effective communication
- Self motivation
- Organizational skills
- Budget administration
Timeline
Community Service Facilitator
New Beginnings for Exceptional People
09.2011 - 10.2025
In-Home Attendant
New Beginnings for Exceptional People
10.2010 - Current
No Degree - English Composition, Math, Psychology, Nutrition
American River College