Summary
Work History
Education
Skills
Timeline
Generic

Laraib Khan

Lodi,CA

Summary

Proven Customer Service Representative with a track record of enhancing customer loyalty through exceptional problem-solving and active listening skills. At Work From Home, adeptly managed high-stress situations and resolved complaints with empathy, significantly improving customer satisfaction. Specializes in critical thinking and customer service, ensuring swift, professional dispute resolution.

Work History

Customer Service Representative

Work From Home
2024.05 - 2024.05
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

High School Diploma -

Lodi Adult
Lodi, CA
02.2024

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Timeline

Customer Service Representative

Work From Home
2024.05 - 2024.05

High School Diploma -

Lodi Adult
Laraib Khan