Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Always eager to learn new things.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Care Staff Member
NAFI
North Haven, CT
12.2023 - Current
Provided personal care to clients, such as bathing, dressing and grooming.
Supervised activities of daily living for clients.
Developed individualized plans of care to address each client's needs.
Encouraged socialization among clients through recreational activities.
Ensured safety of all clients in accordance with facility regulations.
Performed housekeeping tasks, such as changing linens and cleaning rooms.
Transported clients to medical appointments or other destinations as needed.
Maintained accurate records and reports related to client care activities.
Promoted a positive environment that respects the dignity of residents and clients.
Driver
Amazon
Glastonbury, CT
09.2023 - Current
Utilized GPS to optimize routes and continuously meet estimated delivery times.
Delivered goods and services to customers on time and in excellent condition.
Monitored traffic conditions and applied defensive strategies to avoid accidents.
Performed pre-trip inspection checks and reported problems to supervisor.
Achieved consistently high customer scores due to exceptional service.
Handled merchandise in accordance with product handling standards.
PFS Shopper
Stop & Shop
Berlin, CT
12.2022 - Current
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
Communicated with customers to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
Sorter
Amazon
Newington, CT
06.2022 - 08.2023
Sorted incoming shipments and separated packages by size, type and destination within warehouse.
Sorted pallets, boxes or other material by hand to maintain order.
Scanned packages with RF scanner, sorted packages and palletized products according to warehouse or shipping destination.
Fulfilled and organized orders to foster accurate and efficient delivery process.
Communicated clearly and effectively with colleagues to facilitate workflow and troubleshoot issues needed.
Counted products manually or electronically to transfer into sorting systems.
Laborer
Better Built Basements
Berlin , CT
05.2021 - 01.2022
Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
Understood and followed oral and written directions.
Maintained clean, safe working environment by removing debris from job site prior to shift completion.
Collaborated with team members to complete assigned tasks and meet tight deadlines.
Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Used picks and shovels to dig, spread and level dirt and gravel.
Performed repetitive assembly tasks with hand and power tools and automated equipment.
Read plans, instructions or specifications to determine work activities.
Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
Customer Service Crew Member
McDonald's
Cromwell, CT
02.2018 - 05.2020
Engaged customers in conversation to understand needs and suggested related products or services for upselling.
Received complaints from customers and investigated problems to develop balanced solutions.
Completed purchases for customers, issued tickets and advised on related policies and procedures.
Gave personal attention to customers, delivering rewarding shopping experiences
Made suggestions for improving products and services from customer feedback.
Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Education
Bachelor of Science - Criminal Justice/Homeland Security
Dean College
Franklin, MA
05.2023
Skills
Attention to Detail
Planning and Organization
Relationship Building
Physical Stamina
Heavy Lifting
Team Member Motivation
Active Listening
Supervision & Leadership
Critical Thinking
Problem Resolution
Planning & Organizing
Basic Math
Certification
Security Guard Card class
Timeline
Direct Care Staff Member
NAFI
12.2023 - Current
Driver
Amazon
09.2023 - Current
PFS Shopper
Stop & Shop
12.2022 - Current
Sorter
Amazon
06.2022 - 08.2023
Laborer
Better Built Basements
05.2021 - 01.2022
Customer Service Crew Member
McDonald's
02.2018 - 05.2020
Bachelor of Science - Criminal Justice/Homeland Security
Dean College
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