LAREN CHOATE
Fanning Springs,FL
Summary
Detail-oriented professional specializing in loan servicing and customer relations. Proven ability to ensure compliance with regulatory requirements while maintaining accurate financial records. Collaborative team player committed to enhancing operational efficiency and delivering exceptional customer satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
LOAN SPECIALIST
Farm Credit of Florida
Trenton, FL
02.2024 - Current
- Review and validate loan documentation for completeness and compliance with internal policies, regulatory requirements, and credit approval terms.
- Process loan payments and disbursements, ensuring proper allocation to principal, interest, and fees.
- Collaborate with loan officers, credit analysts, closers, and accounting personnel to ensure timely loan processing.
- Monitor loan documentation and collateral records to maintain complete and accurate account files.
- Maintain loan servicing records by updating borrower accounts and collateral files to reflect current loan activity and status changes.
MOTORIST SERVICES SUPERVISOR, CFCA
Gilchrist County Tax Collector's Office
01.2016 - 02.2024
- Developed an extensive knowledge of state policies and procedures to effectively answer customer questions and process their transactions efficiently.
- Verify accuracy and quality of work from all four front line customer service associates.
- Process a variety of transactions such as property tax payments, title transfers, driver license issuance, concealed weapon permits, and hunting and fishing licenses.
- Navigate multiple computer systems and applications.
LEAD TELLER
Capital City Bank
01.2013 - 01.2016
- Processed customer transactions including deposits, withdrawals, and loan payments.
- Coordinated shipping and ordering of branch cash supply to ensure availability for customer transactions.
- Cross trained to open new checking, saving, money market accounts, and safe deposit boxes.
- Participated in community outreach activities, including Relay for Life and fundraisers for Education Foundation, strengthening community ties.
Education
High School - Health Academy, Physical Therapy Assistant
BELL HIGH SCHOOL
Bell, FL05-2003
Dual Enrolled - Physical Therapy Assistant
LAKE CITY COMMUNITY COLLEGE
Lake City, FLSkills
- Loan Servicing & Administration
- Loan Documentation Review
- Regulatory Compliance
- Financial Record Management
- Data Reconciliation
- Discrepancy Resolution
- Cross-Functional Collaboration
- Attention to Detail
Certification
- Florida Notary Public
- Certified Florida Collector's Assistant from January 2022 - February 2024
Accomplishments
- Spot Award 2025
Timeline
LOAN SPECIALIST
Farm Credit of Florida
02.2024 - Current
MOTORIST SERVICES SUPERVISOR, CFCA
Gilchrist County Tax Collector's Office
01.2016 - 02.2024
LEAD TELLER
Capital City Bank
01.2013 - 01.2016
High School - Health Academy, Physical Therapy Assistant
BELL HIGH SCHOOL
Dual Enrolled - Physical Therapy Assistant
LAKE CITY COMMUNITY COLLEGE