LARHONDA JONES
Chicago,IL
Summary
Dynamic administrative professional with over a decade of experience in optimizing customer relations and consistently meeting deadlines. Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Access, bringing a strong technical skill set to enhance operational efficiency. Renowned for exceptional organizational abilities and meticulous attention to detail, fostering positive and productive relationships across all organizational levels. Committed to driving success through self-motivation and a proactive approach to problem-solving.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Store Manager
Rent A Center
Calumet Park, Il
07.2014 - 05.2026
- Sourced and delivered high-quality goods to underserved customers, significantly contributing to their quality of life.
- Achieved significant improvements in store sales through effective goal-setting and team coordination. Enhanced coworker performance by providing direction and support in sales activities. Streamlined rental agreement approvals, resulting in faster processing times. Drove revenue growth by closely monitoring sales results and adjusting strategies accordingly.
- Achieved effective account management by enhancing coworker performance in collection activities requiring managerial intervention. Facilitated customer commitment approvals and fostered a compliant team culture through targeted leadership and training initiatives.
- Achieved store profit targets by expertly managing resources and guiding team performance. Strengthened compliance with company policies, ensuring asset protection through strategic expense management. Improved inventory control and product ordering processes, maintaining effective pricing structures. Enhanced store security and cash handling operations, rapidly resolving issues and complaints.
- Achieved high levels of coworker engagement through effective training and development programs. Streamlined daily activities and goal-setting to enhance team productivity. Recruited top talent for assigned store, strengthening the team. Increased coworker retention rates by implementing effective engagement strategies. Elevated customer service standards through training and direct management of the team.
Education
High School Diploma -
Harlan Community High School
Chicago, IL06-2010
Skills
- Effective problem resolution
- Meticulous attention to detail
- Cross-functional teamwork
- Consistently honest collaborator
- Trustworthy
- Responsive to change
Certification
Paraprofessional Educator
Timeline
Store Manager
Rent A Center
07.2014 - 05.2026
High School Diploma -
Harlan Community High School