Damontay Ward
Milwaukee,Wisconsin
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
12
12
years of professional experience
Work History
Chief Engineer
Sonesta Hotels
Wauwatosa , Wisconsin
2023.09 - Current
- Assisted in troubleshooting problems encountered by staff during project execution.
- Coordinated with vendors to acquire necessary parts for engineering projects.
- Provided leadership and guidance to junior engineers on day-to-day tasks.
- Maintained entire infrastructure and compliance documentation.
Banquet Captain
White Lodging
Milwaukee , WI
2016.04 - Current
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Maintenance Supervisor
White Lodging
Milwaukee , WI
2016.03 - Current
- Adjusted machine settings to maximize performance and equipment longevity.
- Provided guidance to management regarding project bids for onsite improvements.
- Monitored employee work tasks while installing, aligning and balancing new equipment for projects.
- Organized ongoing maintenance schedules to boost system performance.
Chief Engineer
White Lodging
Milwaukee , Wisconsin
2023.05 - 2024.09
- Ensured that safety protocols were followed at all times during engineering operations.
- Collaborated with other departments within the organization to meet shared objectives.
- Provided training as needed on proper usage of tools, software applications.
Banquet Manager
Best Western Hotel
Milwaukee , WI
2012.09 - 2016.04
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Set up and broke down conference and banquet rooms to meet facility standards and specifications.
- Directed and managed banquet functions for [Number]-person event.
- Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
- Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
Education
Associate of Arts - Digital Media
North East Wisconsin Tech
Green Bay, WI06.2015
Skills
- Room Breakdown
- Tray Assembly and Delivery
- Staff Leadership
- Scheduling
- Billing
- Liquor Consumption
- Room Set UP
- knowledge of BEO's
- Safety Management
- Equipment monitoring
- Maintenance Planning
- Recruiting
- Troubleshooting
- Maintenance procedures
- Facility Operations
- Codes Compliance
- Asset Management
Timeline
Chief Engineer
Sonesta Hotels
2023.09 - Current
Chief Engineer
White Lodging
2023.05 - 2024.09
Banquet Captain
White Lodging
2016.04 - Current
Maintenance Supervisor
White Lodging
2016.03 - Current
Banquet Manager
Best Western Hotel
2012.09 - 2016.04
Associate of Arts - Digital Media
North East Wisconsin Tech
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