Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Matthew Serrano

Downey,CA

Summary

Energetic young man with 2 years of experience offering quality food services. Team leader focused on coaching staff and solving problems involving kitchen efficiency, inventory and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Banquet Captain

Rio Hondo Golf Club
Downey, CALIFORNIA
07.2021 - Current
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Supervised and mentored kitchen and serving staff.
  • Oversaw timeliness and quality of food delivery at high-volume events.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Delegated tasks to staff members to maximize production under tight deadlines.

Picker Packer

Fashion Nova
03.2022 - 11.2022
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Education

Master Of Business -

Downey Adult School
Downey, CA

Skills

  • Room Inventory
  • Operational Efficiency
  • Employee Development
  • Dietary Restriction Compliance
  • Room Breakdown

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Arabic
Elementary

Timeline

Picker Packer

Fashion Nova
03.2022 - 11.2022

Banquet Captain

Rio Hondo Golf Club
07.2021 - Current

Master Of Business -

Downey Adult School

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Matthew Serrano