Larico Moore
Summary
Salesforce declarative developer skilled in optimizing Salesforce CRM systems to drive business efficiency. Adept at managing integrations, automating processes, and enhancing user experience. Proven track record of working collaboratively to achieve results and adapt to shifting requirements. Strong problem-solving abilities, effective communication skills, and commitment to continuous improvement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Salesforce Administrator
AvidXchange Inc
07.2021 - 10.2024
- Resolved technical issues promptly and effectively, providing exceptional support to Salesforce users across the organization.
- Collaborated with cross-functional teams to gather requirements, design solutions, and deploy custom Salesforce features tailored to business objectives.
- Maintained high levels of security and compliance by enforcing strict access controls, monitoring user activity, and performing periodic vulnerability assessments.
- Improved system security and compliance by conducting regular Salesforce platform audits and implementing necessary updates and patches.
- Facilitated smoother interdepartmental communication and project tracking by customizing Salesforce to reflect unique workflow requirements.
- Wrote and maintained technical and functional specifications to document database intentions and requirements.
- Enhanced Salesforce system efficiency by optimizing workflows, automating processes, and streamlining data management.
- Supported organizational growth by configuring scalable solutions within Salesforce and providing guidance on best practices for future expansion.
Salesforce System Administrator II
AvidXchange Inc
02.2020 - 06.2021
- Partnered closely with business analysts to translate functional requirements into practical Salesforce solutions that aligned with stakeholder expectations.
- Maintained up-to-date knowledge of new Salesforce features and best practices, ensuring optimal use of available resources in line with industry standards.
- Improved user adoption rates by creating comprehensive training materials and conducting hands-on workshops for end users.
- Managed onboarding and offboarding of employees.
- Set up and controlled user access levels across databases to protect important data.
Salesforce System Administrator I
AvidXchange Inc
01.2019 - 02.2020
- Performed bulk data loads using Data Loader tool.
- Managed onboarding and offboarding of employees.
- Performed simple development tasks such as field, page layout, and workflow modifications.
Quality Assurance Analyst
AvidXchange Inc
09.2014 - 12.2018
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
Education
Bachelor of Science - Cybersecurity
Southern New Hampshire University
Hooksett, NHSkills
- Process automation (Salesforce Flow)
- Lightning experience
- Salesforce analytics
- Salesforce configuration
- Python programming
- Workflow management
- User administration
- Service cloud management
- Sales cloud management
- Salesforce-to-external system integration management
- Security Operations Center (SOC) compliance preparation and adherence
- Sarbanes-Oxley (SOX) compliance adherence
Accomplishments
- Led team of six Salesforce administrators across three separate instances (orgs).
- Served as a subject matter expert for system design, system configuration, quality testing, and project deployment.
- Achieved considerable cost savings of more than $10k per renewal by analyzing the user base and migrating users from full Salesforce (SFDC) licenses to Force.com (FDC) licenses which provided adequate system access without the additional costs.
- Helped to design, write, and test Python scripts for automated data loading. This process reduced manual data handling from up to six hours per work day down to just an hour or less.
- Implemented Single Sign-on across two Salesforce instances using Microsoft Azure.
Certification
- Salesforce Certified Administrator
- Salesforce Certified Platform App Builder
- Security Specialist (Superbadge)
Timeline
Senior Salesforce Administrator
AvidXchange Inc
07.2021 - 10.2024
Salesforce System Administrator II
AvidXchange Inc
02.2020 - 06.2021
Salesforce System Administrator I
AvidXchange Inc
01.2019 - 02.2020
Quality Assurance Analyst
AvidXchange Inc
09.2014 - 12.2018
Bachelor of Science - Cybersecurity
Southern New Hampshire University
Similar Profiles
Jim WoodJim Wood
Senior Manager Business Applications Operations at AvidXchangeSenior Manager Business Applications Operations at AvidXchange
Kathryn Harroff, CPAKathryn Harroff, CPA
Accounting Manager at Avidxchange, Inc.Accounting Manager at Avidxchange, Inc.
Terry LengTerry Leng
Sr. Data Platform Engineer at Avidxchange, IncSr. Data Platform Engineer at Avidxchange, Inc
Niveda RameshNiveda Ramesh
Senior Salesforce Administrator at Inno Valley Works Pvt LtdSenior Salesforce Administrator at Inno Valley Works Pvt Ltd
Nagella Manohar ReddyNagella Manohar Reddy
Senior Salesforce Administrator at InfobahnSenior Salesforce Administrator at Infobahn