Larie Carr
Denham Springs
Summary
Dynamic professional with extensive experience at Kelly Services as an iOS Technical Advisor, excelling in crisis management and analytical thinking. Proven ability to resolve complex technical issues and enhance client satisfaction through effective communication and support. Skilled in data analysis, ensuring optimal performance and user experience in technology-driven environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
iOS Technical Advisor
Kelly Services
Denham Springs
11.2023 - 07.2025
- Delivered expert support for troubleshooting iOS applications and resolving technical issues, enhancing client satisfaction.
- Guided clients through setup and configuration of iOS devices and applications.
- Responded to client inquiries and provided technical guidance, ensuring efficient resolution of issues and improved user experience.
Customer Service Representative
Our Lady Of The Lake Hospital
Baton Rouge
09.2022 - 07.2023
- Resolved customer complaints by delivering tailored solutions and support, enhancing patient satisfaction.
- Collaborated with team members to improve customer service processes continuously.
- Educated patients on hospital policies and procedures, fostering improved understanding and compliance.
- Coordinated patient appointments with healthcare providers to ensure smooth scheduling and timely visits.
Correctional Officer
Elayn Hunt Correctional Center
Saint Gabriel
10.2021 - 07.2022
- Monitored inmate behavior to enhance safety and security within the facility.
- Conducted regular inspections of cells and common areas to identify contraband and mitigate safety hazards.
- Enforced facility rules and regulations to promote compliance and maintain order among inmates.
- Prepared incident reports detailing disturbances or violations within the correctional environment.
Dispatcher/Customer Service Representative
Global Monitoring Solutions
Denham Springs
06.2020 - 09.2020
- Dispatched authorities promptly based on incoming requests to address emergencies.
- Scheduled consumer appointments to discuss and clarify service offerings.
- Conducted surveillance for commercial and residential properties.
- Monitoring computer video surveillance.
Caregiver
Always Best Care Senior Services
Baton Rouge
03.2018 - 01.2020
- Assisted with meal preparation, bathing, and dressing.
- Supported daily living activities by assisting with walking and driving to medical appointments.
- Provided personal care and companionship to seniors in their homes.
- Assisted clients with daily living activities, including bathing and grooming.
- Administered medications according to prescribed schedules for clients.
CNA - Certified Nursing Assistant
Colonial Care Senior Services
Baton Rouge
05.2016 - 02.2018
- Prepared nutritious meals and organized medication for residents to support their health.
- Created a nurturing and supportive environment for elderly individuals to promote comfort and emotional security.
- Maintained cleanliness and safety in living areas to enhance residents' well-being.
Receptionist/Administrative Assistant
Denham Springs High School
Denham Springs
08.2014 - 05.2016
- Managed front office operations to ensure smooth daily workflow.
- Assisted with filing and data entry to maintain organized records.
- Utilized intercom system for effective communication among staff and departments.
Education
Bachelor of Science - Criminal Justice
Southern University And A&M College
Baton Rouge, LA05-2028
High school diploma or GED -
Denham Springs High School
Denham Springs, LA05-2016
Skills
- Technical Support
- Mobile App Support
- System Monitoring
- Incident Resolution
- Software Deployment
- Performance Metrics
- Compliance Review
- Customer Engagement
- Analytical thinking
- User Advocacy
- Patient assessment
Certification
- Microsoft Office Specialist, 05/01/16, 05/31/20
- Driver's License
- CPR/First Aid
Willing To Relocate
- Baton Rouge, LA
- Plaquemine, LA
- Prairieville, LA
Personal Information
Authorized To Work: US
Timeline
iOS Technical Advisor
Kelly Services
11.2023 - 07.2025
Customer Service Representative
Our Lady Of The Lake Hospital
09.2022 - 07.2023
Correctional Officer
Elayn Hunt Correctional Center
10.2021 - 07.2022
Dispatcher/Customer Service Representative
Global Monitoring Solutions
06.2020 - 09.2020
Caregiver
Always Best Care Senior Services
03.2018 - 01.2020
CNA - Certified Nursing Assistant
Colonial Care Senior Services
05.2016 - 02.2018
Receptionist/Administrative Assistant
Denham Springs High School
08.2014 - 05.2016
Bachelor of Science - Criminal Justice
Southern University And A&M College
High school diploma or GED -
Denham Springs High School