Summary
Overview
Work History
Education
Skills
Timeline
Generic

LARISHA MERRITT

Jacksonville,FL

Summary

Detail-oriented compliance professional skilled in data analysis and regulatory adherence. Builds strong partnerships with operations and control leaders to align business strategies, ensuring compliance visibility and driving improvements in reporting and issue management processes.

Overview

20
20
years of professional experience

Work History

Compliance Business Control Sr. Manager, AVP (Issue Management)

Citibank
03.2022 - Current
  • Produce the weekly incident Management Report communicated with all senior leaders in supported Lines of Business.
  • Develop and produce issue and incident metrics for Senior Leadership on a weekly, monthly and quarterly basis.
  • Facilitated adherence to Issue Management Quality Standards for documented issues, enhancing consistency and accuracy in reporting.
  • Acted as the primary contact for issue metrics, coordinating communication and reporting.
  • Transform raw data into useful metrics and reportable information for senior leadership.
  • Performed quality assurance on issues reported in executive-level reports, including Monthly Operations Decks and Weekly Control Decks, ensuring reliability of information presented to leadership.
  • Guided issue and corrective action plan owners and issue managers during the issue management process.
  • Built partnerships with Line of Business Operations leaders, process owners, client experience leaders, control leaders, and training to align business efforts with strategy, ensuring two-way communication and consideration of downstream impacts.
  • Demonstrate particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets by driving Compliance with applicable laws, rules and regulations, adhering to Policy.
  • Effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Compliance Assistant Vice President

Deutsche Bank
02.2021 - 03.2022
  • Develop and maintain policies and procedures governing US bank regulatory compliance programs.
  • Managed delivery of regulatory remediation programs addressing internal and external audit findings.
  • Assess implementation of Compliance policy requirements by business and infrastructure divisions and develop and lead related remediation action plans.
  • Engaged with business and infrastructure staff to evaluate and enhance end-to-end control processes for regulatory compliance.
  • Assisted in developing and delivering reporting for committees, Boards, and regulators to ensure compliance visibility.
  • Develop and oversee the implementation of appropriate control monitoring requirements for Consumer Lending.
  • Manage communication of Compliance policies and requirements, and support the development of required online and instructor led trainings.
  • Oversaw operations at Bank Holding Company.

WM Regulatory Support/Assistant Vice President

Deutsche Bank
Jacksonville, FL
01.2020 - 02.2021
  • Supported daily regulatory requests related to loans.
  • Assist with establishing change controls and corrective action planning/remediation.
  • Assist in compilation of information across organization for use in monitoring activities.
  • Coordinated project schedules with team members and partners to create audits and target audit planning.
  • Assisted team with administrative tasks to mitigate risk in regulatory environment associated with lending.

Compliance Analyst

Assurant
Jacksonville, FL
06.2013 - 01.2020
  • Conducted research, development, and audits/testing surrounding client, regulatory, and internal requirements.
  • Conducted quantitative and qualitative research to support the FDPA regulation.
  • Generated reports and trending analysis identifying errors and omissions, presented in final review to operations and senior management for actionable insights.
  • Effectively communicate regulatory analysis, identification of process gaps, root cause and corrective action planning for remediation.
  • Provided subject matter expertise for testing and risk assessment training across multiple departments, enhancing support for escrow, mortgage lending, and lender placement insurance teams.
  • Cultivated relationships with business partners through targeted training and awareness initiatives, improving compliance understanding and cooperation.
  • Maintenance and testing of existing business continuity plans to include reporting and planning with use of work paper origination.

Technical Writer

Assurant
01.2016 - 01.2017

Process Quality Assurance Analyst

Assurant
06.2013 - 01.2016

Senior Quality Control Auditor II/Compliance

EverBank
Jacksonville, FL
11.2012 - 03.2013
  • Lead complex studies and defined problems involving formulating overall concepts, evaluating findings and recommending solutions encompassing FHA, VA, FNMA and FHMC loan products and guidelines.
  • Provided technical guidance and coordinated product implementation and program monitoring techniques to ensure compliance with established standards.
  • Assisted in developing management action plans and formulating recommendations to address compliance gaps.
  • Conducted operational research identifying causes of cost and workload variances to enhance process accuracy.
  • Monitored employee performance for compliance, utilizing applicable laws, delivery schedules, payment provisions, data reporting requirements and additional contractual requirements.

Senior Operations Specialist/Foreclosure Reconciliation

JP Morgan Chase
Jacksonville, FL
06.2006 - 10.2012
  • Reviewed Assignments of Mortgage, Power of Attorneys and Substitution of Mortgage documents for due diligence and title chain appropriation.
  • Monitored loan delays and ensured vendors and litigation units adhered to state and investor guidelines.
  • Served in loan servicing and default solutions, enhancing efficiency of foreclosure processes.
  • Identified mathematical applications to improve existing programs, determined data collection methods, formulated study methodologies, assisted in operational implementation, and analyzed data for insights.

Compliance Review Analyst-RESPA

JP Morgan Chase
Jacksonville, FL
11.2010 - 08.2011

Quality and Support Team Lead

JP Morgan Chase
Jacksonville, FL
01.2008 - 11.2010

Document Preparation Analyst

JP Morgan Chase
Jacksonville, FL
08.2006 - 01.2008

Education

Master of Business Administration -

University of Phoenix
Jacksonville, FL

Bachelor of Science - Management

University of Phoenix
Jacksonville, FL

Skills

  • Regulatory compliance strategies
  • Compliance management
  • Risk management frameworks
  • Audit readiness practices
  • Data analysis
  • Compliance training development
  • Stakeholder engagement
  • Client relationship cultivation
  • Organizational development
  • Black Knight software
  • Fiserv applications
  • ICAPS platform
  • Citrix virtualization
  • Condo database management
  • Problem solving
  • Real estate servicing

Timeline

Compliance Business Control Sr. Manager, AVP (Issue Management)

Citibank
03.2022 - Current

Compliance Assistant Vice President

Deutsche Bank
02.2021 - 03.2022

WM Regulatory Support/Assistant Vice President

Deutsche Bank
01.2020 - 02.2021

Technical Writer

Assurant
01.2016 - 01.2017

Compliance Analyst

Assurant
06.2013 - 01.2020

Process Quality Assurance Analyst

Assurant
06.2013 - 01.2016

Senior Quality Control Auditor II/Compliance

EverBank
11.2012 - 03.2013

Compliance Review Analyst-RESPA

JP Morgan Chase
11.2010 - 08.2011

Quality and Support Team Lead

JP Morgan Chase
01.2008 - 11.2010

Document Preparation Analyst

JP Morgan Chase
08.2006 - 01.2008

Senior Operations Specialist/Foreclosure Reconciliation

JP Morgan Chase
06.2006 - 10.2012

Master of Business Administration -

University of Phoenix

Bachelor of Science - Management

University of Phoenix
LARISHA MERRITT