Bradley Perez
Miami,FL
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Miami, FL
10.2023 - Current
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Prepared and served hot or cold beverages.
Customer Service Associate
Staples
Miami, FL
05.2023 - 09.2023
- Greeted customers and identified their needs.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Suggested product solutions based on individual customer needs.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Answered phone calls from customers promptly and courteously.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
RBR
Tap 42
Miami, FL
05.2021 - 01.2022
- Bussed and reset tables in an orderly fashion.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Replenished napkins, condiments, silverware and glassware as needed.
- Organized food orders and ensured accuracy of items served to customers.
Education
Slam
542 Nw 12th Ave05-2024
Skills
- Cash Handling
- Table Bussing
- Up-Selling
- Food Running
- Customer Support
- Stocking and Replenishing
- Beverage Preparation
Timeline
Barista
Starbucks
10.2023 - Current
Customer Service Associate
Staples
05.2023 - 09.2023
RBR
Tap 42
05.2021 - 01.2022
Slam