Larissa Desai
San Jose,CA
Summary
Versatile Administrative professional with 6+ years of experience in hospital and healthcare environments. Well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in software
.
Overview
8
8
years of professional experience
Work History
Behavioral Health Clerk
San Jose Behavioral Health
03.2025 - Current
- Coordinated communication among patients, families, and providers to enhance patient care and ensure clarity.
- Maintained precise patient documentation in EHR systems to streamline clinical workflow and support care delivery.
- Maintained resident health records with accuracy and confidentiality
- Documented observations, incidents, and safety concerns in clinical records to uphold patient safety and compliance.
- Coordinated appointment schedules, transportation, and follow-up documentation
- Answered phone calls and messages for physicians in medical facility, scheduling appointments, and handling patient inquiries.
- Answered phone calls and messages for physicians In medical facility, scheduling appointments, and handling patient inquiries.
Mental Health Representative
Idylwood Care Center
01.2024 - 12.2024
- Maintained accurate patient documentation in compliance with HIPAA.
- Collaborated with interdisciplinary care team to reinforce individualized behavior plans.
- Maintained confidentiality while communicating sensitive resident information.
- Coordinated daily operations and facilitated patient care among healthcare teams.
- Assisted in the development of individualized treatment plans, contributing to improved patient outcomes over time.
Mental Health Representative
The Forum at Rancho San Antonio
01.2022 - 09.2024
- Collaborated with interdisciplinary teams to coordinate consistent support for resident well-being.
- Documented resident observations accurately in electronic records and shift reports.
- Reviewed confidential records for accuracy and routed updates to clinical staff
- Assisted nurses and therapists with forms, referrals, and administrative correspondence
- Monitored daily clerical operations and resolved processing issues to maintain service continuity
Behavioral Health Clerk
Oakmont of Silver Creek
12.2020 - 05.2021
- Monitored and documented patient behavior to enhance treatment planning effectiveness.
- Processed patient intake, verified demographics, and updated health records with accuracy.
- Coordinated immunization and screening documentation to ensure adherence to clinic procedures.
- Processed patient intake and verified demographics to maintain accurate health records.
- Coordinated patient admissions, verifying demographics, insurance details, and required paperwork for behavioral health intake.
Mental Health Assistant
Sunrise Senior Living
01.2019 - 01.2020
- Scheduled appointments, coordinated follow-up visits, and maintained provider calendars.
- Managed mental health patient records, ensuring accurate documentation and confidentiality compliance.
- Processed admissions, transfers, and discharge paperwork with careful attention to detail.
- Answered calls, screened inquiries, and directed patients to appropriate clinical staff.
Education
Associate of Arts - Communication
Evergreen Valley College
San Jose, CAHigh School Diploma - undefined
Summit Tahoma High School
San Jose, CASkills
Organizational management
Data proficiency
Appointment setting
Terminology proficiency
Healthcare systems
Time management
Records management
Administrative support
Patient scheduling
HIPAA regulations
HIPAA Compliance
Data entry proficiency
Data Entry (25 WPM)
Healthcare software
Healthcare Documentation
EMR Systems
Demographics management
Medicare/Medi-Cal
Co-Pay Collection
Referrals management
Patient intake
Referrals & Authorizations
Patient scheduling expertise
Appointment Scheduling
Patient Intake & Pre-Registration
Organizational management
- Patient scheduling expertise
- Administrative support experience
- Medical records management
- Healthcare software
- Medical terminology proficiency
- Appointment setting proficiency
- Strong organizational skills
- Multitasking Abilities
- Electronic health records
- Clinical documentation
- Office administration
- Documentation and recordkeeping
- Patient registration
- Insurance authorizations
- Insurance verification
- Scheduling tests and procedures
- Appointment scheduling
- Patient referral
- Medical records verification
- Calendar and appointment management
- Payment scheduling and collection
Timeline
Behavioral Health Clerk
San Jose Behavioral Health
03.2025 - Current
Mental Health Representative
Idylwood Care Center
01.2024 - 12.2024
Mental Health Representative
The Forum at Rancho San Antonio
01.2022 - 09.2024
Behavioral Health Clerk
Oakmont of Silver Creek
12.2020 - 05.2021
Mental Health Assistant
Sunrise Senior Living
01.2019 - 01.2020
High School Diploma - undefined
Summit Tahoma High School
Associate of Arts - Communication
Evergreen Valley College