Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Larissa Garza

Othello,WA

Overview

4
4
years of professional experience

Work History

Patient Service Representative

CBHA
Othello , WA
08.2020 - Current
  • Made sure patients have resources for medical insurance to help pay for appointments.
  • Answered patient questions and fielded complaints to resolve issues.
  • Documented and managed patient information in computer system.
  • Answered over 100 telephone calls per day to schedule appointments and answer patient questions.

Graduate Practicum Student

Columbia Basin Health Association
Othello , WA
10.2023 - 05.2024
  • Responded to emergency situations and provided crisis support.
  • Tracked incoming patient information, intervention plans and patient responses to treatment.
  • Utilized emerging Cognitive Behavioral Therapy, Play Therapy and Narrative Therapy as treatment approaches.
  • Documented staff information, service plans, treatment reports and progress notes.

Undergraduate Practicum Student

Columbia Basin Health Association
Othello, WA
10.2022 - 06.2023
  • Attended meetings, training, conferences and seminars to advance professional knowledge.
  • Studied social worker application of industry values, ethics and best practices.
  • Documented client social history, treatment and related information.
  • Assisted staff with rural communities and underserved populations outreach.

Social Work Student Intern

North Seattle Family Resource Center
Seattle, WA
01.2022 - 06.2022
  • Attend meetings, training, conferences and seminars to advance professional knowledge.
  • Offer community resources and referrals to support client basic needs.
  • Help facilitate community events and health fairs to support community issues and build relationships.
  • Maintained confidential case documentation.

Front Desk Representative

University Of Washington Housing And Food Services
Seattle, WA
09.2021 - 06.2022
  • Answer phones to respond to customer inquiries and transfer calls to appropriate staff members.
  • Welcome patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Bundle, label and route sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
  • Receive, sort and organize incoming letters and packages.

Daycare Assistant

Flamingo Daycare
Othello, WA
05.2020 - 08.2020
  • Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
  • Tutored and mentored school children to provide additional learning opportunities.
  • Observed and monitored children to identify developmental strengths and target enrichment activities.
  • Managed crafts and other hands-on activities to engage kids and promote development.

Education

Master of Arts - Social Work

University of Washington
Seattle, WA
06.2024

Bachelor of Arts - Social Welfare With A Minor in Diversity

University of Washington- School of Social Work
Seattle, WA
06.2023

Associate of Arts -

Columbia Basin College
Pasco, WA
06.2020

High School Diploma -

Othello High School
Othello, WA
05.2020

Skills

  • Appointment Scheduling
  • Social Development
  • Early childhood knowledge
  • Patient/Family Education
  • Communication
  • Crisis Intervention
  • Bilingual
  • Social Justice Advocate

Affiliations

  • National Honor Society
  • Seal of Biliteracy
  • University of Washington Deans List

Timeline

Graduate Practicum Student

Columbia Basin Health Association
10.2023 - 05.2024

Undergraduate Practicum Student

Columbia Basin Health Association
10.2022 - 06.2023

Social Work Student Intern

North Seattle Family Resource Center
01.2022 - 06.2022

Front Desk Representative

University Of Washington Housing And Food Services
09.2021 - 06.2022

Patient Service Representative

CBHA
08.2020 - Current

Daycare Assistant

Flamingo Daycare
05.2020 - 08.2020

Master of Arts - Social Work

University of Washington

Bachelor of Arts - Social Welfare With A Minor in Diversity

University of Washington- School of Social Work

Associate of Arts -

Columbia Basin College

High School Diploma -

Othello High School

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Larissa Garza