Larissa Harper

Currently: Task Force National Sales Manager for:

Viata Resort, Denu Resort, The Meritage Resort & Spa

• Provide national group sales support, managing key accounts, RFPs, and contract negotiations while driving group revenue for three luxury resort properties.
• Act as an extension of each on-site sales team and represent the resorts in key markets.

• Manage group bookings with 100+ peak rooms, focusing on corporate, association, and incentive programs.
• Consistently achieve over 150% of quarterly revenue goals, ranking among the top performers in the region.
• Lead site visits, client presentations, and full contract negotiations for large-scale events.
• Coordinate closely with operations, catering, and events to ensure successful program execution.
• Proficient in CI/TY, Delphi, Opera PMS, and Cvent to manage sales activity and reporting.

• Boosted sales productivity by streamlining sales support processes and implementing new tools.
• Communicated with third party providers and business channel partners to maintain strong commercial alliances.
• Attended industry conferences and workshops regularly, expanding professional knowledge base and staying current on best practices in property-casualty insurance sales.

• Sold Circa Resort, The D Hotel and Golden Gate Hotel
• Led BEO review meetings with operational departments to ensure flawless event execution and alignment across teams.
• Created and managed Banquet Event Orders (BEOs) and detailed event specifications.
• Coordinated catering menus, meeting room setups, audiovisual requirements, transportation, and special event requests.
• Delivered customized group proposals and managed contracts for high-volume clients.
• Collaborated with Banquets, Culinary, Front Office, Housekeeping, Engineering, and other hotel departments to ensure seamless event execution.

• Supported Sales Managers at Aria Hotel, Vdara and Bellagio with lead generation, proposals, and client communication.
• Managed Delphi entries and assisted with weekly revenue reporting.
• Acted as a liaison between sales and operations to ensure successful event execution.

• Booked rooms, shows and dinner reservations for Bellagio, MGM Grand, Aria, Vdara and Mandalay Bay
• Managed high call volumes while providing exceptional customer support and maintaining professional composure.
• Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
• Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.