LaRissa Pitkanen
Duluth,MN
Summary
Friendly and outgoing host with a commitment to providing exceptional customer service. Skilled in managing waitlists and addressing problems efficiently, contributing to a welcoming dining atmosphere and ensuring guest satisfaction.
Overview
5
5
years of professional experience
Work History
Host
Rustic Inn Cafe
Two Harbors, MN
07.2024 - 08.2025
- Greeted and seated guests, ensuring efficient flow during peak hours.
- Managed waitlists
- Handled customer inquiries and complaints professionally, maintaining positive relationships.
- Monitored dining area for cleanliness and readiness to improve guest satisfaction.
- Answered customer questions about hours, seating, and menu information.
- Supported servers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Processed gift shop and candy counter purchases.
Volunteer
Two Harbors High School
Two Harbors, MN
08.2021 - 05.2026
- Organized community events to promote student engagement and school spirit.
- Coordinated volunteer efforts for school functions, ensuring effective resource management.
- Mentored new volunteers, fostering a collaborative and supportive environment.
- Set up, planned, and chaperoned multiple middle school dances.
- Set up and planned high school dances.
- Volunteered at Grandmas Marathon for three years to help runners get to the start line and clean up the starting area after the race has started.
- Enger Park Community Service Project.
- Set up Concert and Event areas in Two Harbors.
- Organized Spirit Weeks and Dress-up days to ensure students enjoyed school days.
- Planned and prepared many school pepfests.
Education
High School Diploma -
Two Harbors High School
Two Harbors, MN05.2026
Skills
- Positive attitude
- Teamwork and collaboration
- Organized
- Problem-solving
- Friendly
- Multitasking
- Leadership
- Community service
- Time management
- Customer service
- Communication
Timeline
Host
Rustic Inn Cafe
07.2024 - 08.2025
Volunteer
Two Harbors High School
08.2021 - 05.2026
High School Diploma -
Two Harbors High School
Awards
Most Valuable Flyer (2021, 2022, 2024, 2025)
Rookie of the year in Cheer (2020)
Rookie of the year in Golf (2025)
Leadership Award (2025)
All American Cheerleader (2023, 2024, 2025)
All State Cheerleader (2024-2025)
MCCA Honors Team Member (2026)