Larissa Smith
Blue Springs,MO
Summary
Dynamic team lead with proven expertise in enhancing customer experiences through effective problem-solving and collaboration. Committed to maintaining high work ethic and integrity in all operations.
Overview
5
5
years of professional experience
Work History
Team Lead
Get Air Trampoline Park
Independence, MO
12.2022 - Current
- Led team in daily operations, ensuring safety and compliance standards were met consistently.
- Coordinated birthday party activities, ensuring timely execution and engagement for all attendees.
- Designed themed decorations and setups to enhance overall guest experience and meet client expectations.
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Maintained equipment functionality through regular inspections, cleaning, and preventive maintenance tasks.
- Improved customer service ratings and accurately solved problems using active listening and customer service skills.
- Worked effectively in fast-paced environments.
- Processed customer transactions efficiently using POS systems.
- Handled cash and credit payments accurately, ensuring balanced registers.
Team Member
Carolyn's Pumpkin Patch
Liberty, MO
09.2021 - 10.2021
- Assisted customers with product selection and provided exceptional service to enhance the shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and managing cash handling procedures.
- Maintained cleanliness and organization of sales floor, contributing to a welcoming environment for visitors.
- Collaborated with team members to execute seasonal events, improving customer engagement and attendance.
- Processed customer transactions efficiently using POS systems.
- Handled cash and credit payments accurately, ensuring balanced registers.
- Assisted in maintaining inventory levels, restocking items as needed.
- Worked effectively in fast-paced environments.
Education
High School Diploma -
Blue Springs High School
Blue Springs, MOAssociate of Arts - Undecided
Metropolitan Community College
Independence, MO05-2027
Skills
- Conflict resolution
- Customer focus
- Teamwork and collaboration
- Problem-solving
- Work ethic and integrity
- Time management skills
- Cash management
- Cash register systems
Timeline
Team Lead
Get Air Trampoline Park
12.2022 - Current
Team Member
Carolyn's Pumpkin Patch
09.2021 - 10.2021
High School Diploma -
Blue Springs High School
Associate of Arts - Undecided
Metropolitan Community College