Grisel Rivera
Smyrna,GA
Summary
Dedicated bartender and server with extensive experience in guest engagement and upselling techniques. Skilled in payment handling and managing high-volume service environments, consistently delivering outstanding experiences that enhance customer satisfaction.
Overview
2
2
years of professional experience
Work History
Server
La Parilla
Marietta
02.2026 - Current
- Implemented upselling techniques, increasing average check totals through product recommendations.
- Served food and beverages promptly with focused attention to customer needs.
Bartender
Timber's Tavern
Smyrna, GA
04.2025 - 02.2026
- Engaged with customers to provide exceptional service, enhancing overall guest experience.
- Processed customer payments accurately using point-of-sale systems, ensuring smooth transactions.
- Served high customer volumes during special events, nights, and weekends.
- Prepared and served a variety of beverages, ensuring high-quality presentation.
Bartender
Blue Moon Pizza
Smyrna, GA
06.2024 - 12.2025
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Server
Varner's Restaurant & Tavern
Smyrna, GA
10.2024 - 08.2025
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Managed multiple tables efficiently during peak hours, maintaining high-quality service standards.
- Handled cash transactions accurately while processing payments and issuing receipts.
Skills
- Strong work ethic
- Exceptional customer service
- Team collaboration
- Guest engagement
- Outgoing personality
- Responsible alcohol service
Languages
Spanish
Native or Bilingual
Timeline
Server
La Parilla
02.2026 - Current
Bartender
Timber's Tavern
04.2025 - 02.2026
Server
Varner's Restaurant & Tavern
10.2024 - 08.2025
Bartender
Blue Moon Pizza
06.2024 - 12.2025