Larkin (Ellie) Smith
Lake Wales,Florida
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with good computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
1
1
year of professional experience
Work History
Server
The Grove House Bar & Grill
Babson Park, FL
04.2024 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
Receptionist
Sundaze Tanning Salon & Boutique
Auburndale, Florida
01.2024 - Current
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Monitored security cameras in the lobby area to ensure safety of employees and guests.
- Updated daily log book with information about visitors entering the premises.
- Scheduled and confirmed appointments.
- Processed payments and updated accounts to reflect balance changes.
Server
Frostbite
Frostproof, FL
08.2023 - 11.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Followed health safety guidelines when preparing and serving food products.
Education
Lake Wales Senior High School
Lake Wales, FL05-2023
Bachelor of Arts - Communications & Marketing
Florida Gulf Coast University
Fort Myers, FLSkills
- Schedule Coordination
- Attention to Detail
- Critical Thinking
- Documentation and Reporting
- Strong Work Ethic
- Beverage Preparation
- Guest Engagement
- Food Running
- Order Management
- Check payment processing
- Positive and professional
- Telephone Etiquette
- Office Management
- Scheduling
- Data Entry
Affiliations
- Board Member of the Lake Wales Art Council
Timeline
Server
The Grove House Bar & Grill
04.2024 - Current
Receptionist
Sundaze Tanning Salon & Boutique
01.2024 - Current
Server
Frostbite
08.2023 - 11.2023
Lake Wales Senior High School
Bachelor of Arts - Communications & Marketing
Florida Gulf Coast University
Similar Profiles
Ava MonaghanAva Monaghan
Food and Beverage Attendant at The Grove Bar And GrillFood and Beverage Attendant at The Grove Bar And Grill
Raquiah PowellRaquiah Powell
Server at Millers Ale House Bar and GrillServer at Millers Ale House Bar and Grill
Danielle NurseDanielle Nurse
Server at Millers Ale House Bar and GrillServer at Millers Ale House Bar and Grill