To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Verbatim Hearing Reporter
StratcomInc.
Jersey City , NJ
09.2022 - Current
Produced written transcripts of verbal communications.
Leveraged computer-aided transcription system to prepare verbatim records.
Retail Sales Associate
The UPS Store 6655/6347
Hoboken, NJ
10.2018 - Current
Answered questions about store policies and addressed customer concerns.
Maintained clean sales floor and straightened and faced merchandise.
Stocked merchandise, clearly labeling items and arranging according to size or color.
Opened and closed store independently and prepared nightly bank drop for manager.
Used POS system to process sales, returns, online orders and gift card activations.
Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
Greeted customers and helped with product questions, selections and purchases.
Issued receipts and processed refunds, credits or exchanges.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Retail Sales Associate
Target
Jersey City, NJ
10.2016 - 11.2018
Folded and arranged merchandise in attractive displays to drive sales.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Supported efficient and timely replenishment of sales floor merchandise.
Stocked merchandise, clearly labeling items and arranging according to size or color.
Used POS system to process sales, returns, online orders and gift card activations.
Greeted customers and helped with product questions, selections and purchases.
Issued receipts and processed refunds, credits or exchanges.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Education
Associates In Liberal Arts - Liberal Arts And General Studies
Hudson County Community College
Jersey City, NJ
09.2009 - 05.2013
Associates In School Of Professional Studies - Humanities
Saint Peter's University
Jersey City, NJ
09.2021 - 12.2022
Skills
Editing and proofreading
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Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Captured verbatim testimonies using audio software to get an accurate recording of the hearing between judges, clients, reps, vocational experts, medical experts, and interpreters via phone and/or in person.
Timeline
Verbatim Hearing Reporter
StratcomInc.
09.2022 - Current
Associates In School Of Professional Studies - Humanities
Saint Peter's University
09.2021 - 12.2022
Retail Sales Associate
The UPS Store 6655/6347
10.2018 - Current
Retail Sales Associate
Target
10.2016 - 11.2018
Associates In Liberal Arts - Liberal Arts And General Studies
Verbatim Hearing Reporter (Court Reporter) at The Social Security AdministrationVerbatim Hearing Reporter (Court Reporter) at The Social Security Administration