Larry Banks
New Orleans,LA
Summary
Personable and dedicated solution specialist with extensive experience in the sales industry. Solid team player with upbeat, positive attitude and proven skill in establishing relationships with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Cox Communications
New Orleans, LA
02.2022 - Current
- Coordinated team meetings to discuss sales goals and operational updates.
- Collaborated with senior management to develop strategies for improving store performance.
- Trained new employees on customer service standards and sales techniques.
- Assisted in managing daily store operations and staff scheduling.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
Insurance Account Manager
State Farm
Metairie, Louisiana
12.2020 - 02.2022
- Managed client relationships to ensure satisfaction and retention.
- Developed marketing strategies to attract new clients effectively.
- Educated clients on insurance products and industry changes regularly.
- Maintained detailed records of client interactions and policy changes securely.
Sales Floor Associate
Home Depot
New Orleans, LA
03.2016 - 11.2020
- Greeted customers upon entering store and provided assistance in locating desired items.
- Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
- Provided knowledgeable product information to customers regarding features, benefits, and usage instructions.
- Maintained a friendly and professional demeanor while interacting with customers and colleagues alike.
- Performed inventory counts on a regular basis to ensure accurate stock levels.
- Resolved customer complaints promptly and professionally according to company policies.
- Implemented effective visual merchandising strategies to maximize sales potential of products on display.
Education
Bachelor of Science - Communications
Southeastern Louisiana University
Hammond, LA12.2020
Skills
- Organizational Skills
- Teamwork and Collaboration
- Interpersonal Skills
- Workforce Planning
- Friendly and Patient
- Customer Relationship Management
- Product Knowledge
- Marketing
- Customer Service
- Public Speaking
- Supervision and Leadership
- Time Management
Additional Information
- Member of Alpha Phi Alpha Fraternity Inc.
- Bench Strength 2023 Participant
Timeline
Assistant Store Manager
Cox Communications
02.2022 - Current
Insurance Account Manager
State Farm
12.2020 - 02.2022
Sales Floor Associate
Home Depot
03.2016 - 11.2020
Bachelor of Science - Communications
Southeastern Louisiana University