David Hughes
Bristol,PA
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Offering several years working in retail sales industry. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environments.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Store Manager
Fortunoff Backyard Store
Fairless Hills, PA
03.2025 - Current
- Assisted in managing daily store operations and staff scheduling.
- Coordinated product displays to enhance customer engagement and store aesthetics.
- Supported management in achieving store goals through efficient operational practices.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
Assistant Store Manager
The Tile Shop
Langhorne, USA
02.2023 - 03.2025
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Independent Contractor
One Stop Shop
Bristol, USA
11.2017 - 05.2023
- Managed multiple client projects simultaneously, ensuring timely completion and high-quality deliverables
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals
- Utilized strong problem-solving skills to troubleshoot issues and provide effective solutions
- Demonstrated flexibility by adapting quickly to changing project requirements or scope adjustments
- Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
- Estimated projects, procured materials and controlled costs to meet exact budget targets.
Education
High school diploma -
Lower Merion High School
Ardmore, PA 01.2013 - 01.2017
Skills
- Supervising experience
- Productivity software
- Time management
- Computer Skills
- POS
- Client relationship management
- Attention to detail
- Microsoft Office
- Technical Support
- Inside sales
- Leadership
- Negotiation
- B2B sales
- Organizational skills
- Cold calling
- Microsoft Office
- Google Docs
- Customer service
- Direct sales
- Merchandising
- Interpersonal skills
- Analysis skills
- Writing skills
- Lead generation
- Activity metrics tracking
- Communication skills
- Networking
- CRM software
- Showroom experience
- Stocking
- Multitasking
- Data analysis
- Store operations
- Warehouse Managment
- Forklift Operation
- General Construction
- Low voltage installation
Languages
English
Timeline
Assistant Store Manager
Fortunoff Backyard Store
03.2025 - Current
Assistant Store Manager
The Tile Shop
02.2023 - 03.2025
Independent Contractor
One Stop Shop
11.2017 - 05.2023
High school diploma -
Lower Merion High School
01.2013 - 01.2017