Larry Cole
Empire,AL
Summary
Skilled Assistant General Manager with background in overseeing daily operations, managing team members, and enhancing productivity. Strong leadership abilities, customer service skills, and strategic planning knowledge are key strengths. Previous role resulted in increased operational efficiency and improved team performance. Committed to fostering positive work environments and driving business success.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
Wendy’s
Trussville, Alabama
12.2023 - 07.2024
- Monitored inventory levels and placed orders for new stock as needed.
- Analyzed financial data and prepared reports for senior management.
- Developed and implemented effective strategies to maximize sales and profits.
- Ensured that customer service standards were met or exceeded at all times.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Analyzed sales data to identify trends and opportunities for growth.
- Prepared weekly schedules for staff members based on their availability.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
First Assistant Manager
Jacks
Dora, Alabama
06.2018 - 12.2023
- Oversaw cash register operations including opening and closing registers, balancing drawers and resolving discrepancies.
- Supervised staff to ensure efficient operation of the store.
- Performed regular audits of merchandise displays to ensure proper pricing accuracy.
- Assisted store manager in hiring and training new employees.
- Ensured compliance with company policies, procedures, safety rules, and regulations.
- Maintained cleanliness of the store environment by performing daily walkthroughs and inspections.
- Served as a role model for other employees by demonstrating exceptional work ethic and dedication.
- Helped with daily cash management, resolved drawer inaccuracies, and prepared daily deposits.
Education
High School Diploma -
Dora High School
Dora, AL05-2019
Skills
- Workflow Coordination
- Employee Relations
- Business operations background
- Business operations knowledge
- Team leadership strength
- Google Drive
- Process Improvement
- Employee Scheduling
- Training and development skill
Timeline
Assistant General Manager
Wendy’s
12.2023 - 07.2024
First Assistant Manager
Jacks
06.2018 - 12.2023
High School Diploma -
Dora High School