Larry Cooper

I have worked in stores all over the DFW and east texas area. Responsible for different franchise stores, one of my duties was making sure the stores were up to corporate standards. Since I started working for the company all my stores have made four to five stars on the corporate assessment test.

• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

I started in food prep and station sanitation. Within 9 months I received two promotions for performance and leadership, and was trained to work the whole store.

• Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
• Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.

I worked on unloading trucks and stocking selves.

• Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
• Improved customer satisfaction by promptly locating items and providing product information.

Through a combination of social media, networking events, and referrals I would run full cycle sales, generating leads, schedule appointments , and presenting a sales plan, helped customers find something for their needs specifically.

• Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.