Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Kenneth Deel

Knoxville,TN

Summary

Smart Appliance Sales Associate with knowledge in various brands and products. Highly trained employee known for promoting store incentives and delivering exemplary customer service. Enterprising Appliance Sales Associate with many years of experience dedicated to appliance sales. Confident and articulate appliance expert to build customer relationships quickly and close sales. People person with sincere dedication to helping customers make right appliance decision without going to another store.

Overview

24
24
years of professional experience

Work History

Appliance Sales Specialist

American Freight (Franchise Group, Inc.)
Knoxville, Tennessee
05.2017 - Current
  • Assisted customers in finding the right appliance for their needs and budget.
  • Provided product information and pricing to customers.
  • Demonstrated appliance features to customers in showroom.
  • Maintained inventory of appliances, parts, and accessories.
  • Processed orders for new appliances, parts, and accessories.
  • Coordinated with store managers to ensure proper placement of displays in showroom.
  • Performed regular maintenance on appliances in showroom and warehouse areas.
  • Ensured all merchandise was properly tagged and priced accurately.
  • Resolved customer complaints regarding product performance or service issues.
  • Updated customer records with purchase history and contact information.
  • Maintained knowledge of products to educate customers on available appliance options and model variations.
  • Exceeded assigned goals for customer experience, service, revenue and productivity through upselling and cross-selling methods.
  • Approached customers and asked open-ended questions to better understand buying needs and budgets.
  • Processed sales, warranties and service agreements quickly and efficiently to respect customer's time and to expedite sales associate's availability to next customer.
  • Greeted customers entering appliance showroom proactively and courteously.
  • Described merchandise and explained use, operation and care.

Appliance Sales Specialist

HH Gregg Appliances and Electronics
Knoxville, TN
04.2014 - 04.2017
  • Assisted customers in finding the right appliance for their needs and budget.
  • Provided product information and pricing to customers.
  • Demonstrated appliance features to customers in showroom.
  • Processed orders for new appliances, parts, and accessories.
  • Performed regular maintenance on appliances in showroom and warehouse areas.
  • Resolved customer complaints regarding product performance or service issues.
  • Coordinated schedules with customers for appliance deliveries, and installations.
  • Maintained knowledge of products to educate customers on available appliance options and model variations.

Appliance Sales Specialist

Lowes Home Improvment
Knoxville, TN
04.2001 - 03.2014
  • Assisted customers in finding the right appliance for their needs and budget.
  • Provided product information and pricing to customers.
  • Demonstrated appliance features to customers in showroom.
  • Processed orders for new appliances, parts, and accessories.
  • Coordinated with store managers to ensure proper placement of displays in showroom.
  • Performed regular maintenance on appliances in showroom and warehouse areas.
  • Ensured all merchandise was properly tagged and priced accurately.
  • Resolved customer complaints regarding product performance or service issues.

Education

High School Diploma -

Bristol Va. High School
Bristol, Va
05-1979

Skills

  • Sales goals achievement
  • Sales assistance
  • Problem-solving aptitude

Affiliations

Active in my faith at Faith Promise Church, Pellissippi Pkwy, Knoxville, Tn

Accomplishments

Received multiple awards over the years exceeding sales over $1 million/year

References

References available upon request.

Timeline

Appliance Sales Specialist

American Freight (Franchise Group, Inc.)
05.2017 - Current

Appliance Sales Specialist

HH Gregg Appliances and Electronics
04.2014 - 04.2017

Appliance Sales Specialist

Lowes Home Improvment
04.2001 - 03.2014

High School Diploma -

Bristol Va. High School

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Kenneth Deel