Larry Green
Sterlington,LA
Summary
Experienced Claims Adjuster with a proven track record at Crawford, excelling in claims investigation and critical thinking. Led a high-performing team to enhance service quality and client satisfaction through effective communication and problem-solving. Fostered a culture of excellence, achieving significant improvements in team performance and collaboration. Highly motivated to drive results.
Overview
12
12
years of professional experience
Work History
Claims Adjuster
Crawford
04.2013 - Current
- Enhanced customer satisfaction with prompt communication and consistent follow-up on claim status updates.
- Supervised a team of adjusters, offering direction on optimal claims handling.
- Directed a team of adjusters to ensure efficient handling of property claims while meeting the metric goals.
- Led improvement training meetings to enhance the skill set of the team members, improving overall service quality.
- Led a team of professionals to deliver high-quality services within strict deadlines.
- Promoted a positive work environment by fostering teamwork, collaboration, and continuous learning among team members.
- Established and maintained a culture of excellence within the team, setting high expectations for performance and accountability.
- Achieved client satisfaction through effective communication, collaboration, and problem-solving skills.
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Examined claims forms and other records to determine insurance coverage.
Education
Masters Of Theology, Divinity -
Mid-America Baptist Theological Seminary
Germantown, TN05.1999
Bachelor Of Business Administration -
Northeast Louisiana
Monroe,La01.1989
Skills
- Critical thinking
- Claims investigation
- Active listening
- Highly motivated
Timeline
Claims Adjuster
Crawford
04.2013 - Current
Masters Of Theology, Divinity -
Mid-America Baptist Theological Seminary
Bachelor Of Business Administration -
Northeast Louisiana