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Retail Customer Service Associate

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Dynamic bilingual professional with a proven track record at TJ Max, enhancing customer experiences and driving revenue through expert merchandising and exceptional service. Excelled in conflict resolution, supervising hotel staff, and team leadership at Springhill Hotel by Marriott, boosting staff performance and guest satisfaction.

Reliable individual with 15+ years' experience in production-driven settings. Strong background in customer service, workflow optimization and retail sales. Proven leader and excellent reputation for resolving problems and improving customer satisfaction. Ready to take the next career step. Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Organized and dependable candidate who upholds impeccable cleanliness. Successful at managing multiple priorities with a positive attitude, and willing to take on added responsibilities to meet team goals. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Dedicated and customer-focused Remote Retail Customer Service Representative with over 4 years of experience delivering exceptional support in fast-paced eCommerce and retail environments. Skilled in resolving inquiries related to orders, returns, payments, and product information through phone, chat, and email. Proven ability to work independently in remote settings while maintaining high customer satisfaction and first contact resolution scores. Proficient in using CRM platforms like Microsoft Office and Salesforce, and collaboration tools such as Word Power Point and Zoom. Known for empathy, attention to detail, and a strong commitment to creating positive customer experiences.

Larry Herrera

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Retail Customer Service Associate

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Some College (No Degree) - Business

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Some College (No Degree) - Business

Retail Customer Service Associate

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