Summary
Overview
Work History
Education
Skills
Kayak Fishing, Bowling, Basketball, Hiking, and Camping
Timeline
Generic

Larry Urquhart

Sunnyvale,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

34
34
years of professional experience

Work History

Sr Field Service Engineer

Beckman Coulter Inc.
07.2007 - Current
  • Managed administrative tasks such as maintaining customer service logs and internal service records.
  • Upgraded and modified products and handled special assignments such as laser alignment and refrigeration repairs..
  • Managed maintenance data records and tracked operating information for onsite reference.
  • Improved customer satisfaction by providing prompt and professional onsite support for critical system malfunctions.
  • Maintained tools and equipment, parts inventory, and library of machine manuals.
  • Tested equipment performance and demonstrated operation and servicing of equipment to customer.
  • Performed onsite installation, modification and maintenance of systems and equipment.
  • Scheduled service calls according to customer location and urgency of need.
  • Reduced equipment downtime by conducting routine maintenance checks and promptly addressing issues as they arose.
  • Mentored junior engineers, fostering a collaborative learning environment that facilitated skill development and knowledge sharing.
  • Resolved escalated customer complaints efficiently by actively listening to their concerns and providing tailored solutions that exceeded expectations.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.

Princpal Final Test Technician

Beckman Coulter
07.2000 - 07.2007
  • Boosted customer satisfaction by ensuring that all products met or exceeded performance expectations before shipment.
  • Ensured compliance with industry standards by staying current on regulations and incorporating updates into testing processes.
  • Upheld company reputation for excellence by maintaining strict adherence to internal policies, procedures, and quality standards during the testing process.
  • Provided recommendations for improvements in assembly or testing procedures.

Multiple Positions

Beckman Coulter
07.1990 - 07.2000
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Learned and adapted quickly to new technology and software applications.
  • Self-motivated, with a strong sense of personal responsibility.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Proven ability to learn quickly and adapt to new situations.

Education

Associate of Arts - Electronics Technology

Heald Institute of Technology
San Jose, CA
05.1990

Skills

  • Customer Support
  • Customer Relations
  • Calibration
  • Equipment installation and repair
  • Performance Testing
  • Equipment Troubleshooting
  • Tool Installation and Alignment
  • Following safety practices
  • Preventive Maintenance
  • Software Installation
  • On-site Training
  • Estimating abilities

Kayak Fishing, Bowling, Basketball, Hiking, and Camping

I enjoy a day out on the water trying to outsmart the fish and taking home a wonderful story of just being out there in nature. Crabbing and fishing anywhere I can. I am still looking for my first 300 game, I came close a few times. 

Any time I can pull over and just shoot the ball is a good day for me. Camping and hiking is just a good time to get out of the house.

Timeline

Sr Field Service Engineer

Beckman Coulter Inc.
07.2007 - Current

Princpal Final Test Technician

Beckman Coulter
07.2000 - 07.2007

Multiple Positions

Beckman Coulter
07.1990 - 07.2000

Associate of Arts - Electronics Technology

Heald Institute of Technology

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Larry Urquhart