Summary
Overview
Work History
Education
Skills
Timeline
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Larsharonda Jordan

Clarksdale,MS

Summary

Dynamic Parts Sales Manager with a proven track record at AutoZone, excelling in operational efficiency and customer relations. Successfully developed sales strategies that boosted customer engagement and repeat business. Skilled in inventory control and training teams, fostering a culture of excellence and enhancing service standards.

Overview

8
8
years of professional experience

Work History

Parts Sales Manager

AutoZone
06.2017 - Current
  • Managed inventory levels to ensure optimal stock availability and minimize shortages.
  • Developed sales strategies that enhanced customer engagement and increased repeat business.
  • Trained and mentored sales team on product knowledge and effective selling techniques.
  • Analyzed market trends to identify opportunities for growth and competitive advantage.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Store Manager

Firestone Complete Auto
03.2021 - 05.2025
  • Led operational strategies to enhance customer satisfaction and retention.
  • Managed inventory control processes, ensuring optimal stock levels and timely replenishments.
  • Trained and mentored staff to improve service standards and team performance.
  • Analyzed sales data to identify trends and inform marketing strategies for upselling services.
  • Oversaw scheduling and staffing to maximize efficiency during peak business hours.
  • Developed training programs focused on safety protocols and customer service excellence.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

High School Diploma -

West Tallatchie High School
Webb, MS

Skills

  • Operational efficiency
  • Invoice processing
  • Goal setting
  • Inventory restocking
  • Task delegation
  • Sales reporting
  • Pricing strategic
  • Sales promotion
  • Stock control
  • Ordering parts
  • Customer service
  • Improving customer satisfaction
  • Customer relations

Timeline

Store Manager

Firestone Complete Auto
03.2021 - 05.2025

Parts Sales Manager

AutoZone
06.2017 - Current

High School Diploma -

West Tallatchie High School