Laryn St Julien
Grapevine,TX
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at 54th Street Grill & Bar. Proven ability to enhance guest engagement through suggestive selling and meticulous order accuracy, resulting in increased customer satisfaction and repeat business. Adept at cash handling and maintaining cleanliness standards in high-volume environments.
Overview
2027
2027
years of professional experience
Work History
Server
54th Street Grill & Bar
Euless, TX
04.2025 - 03.2026
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Processed orders accurately using point-of-sale system.
- Resolved guest complaints promptly to enhance dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Server
Rainforest Cafe
Grapevine, TX
2023 - 08.2024
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Delivered food and beverages accurately to enhance dining experience.
- Collaborated with kitchen staff to ensure timely order preparation and delivery.
- Maintained cleanliness and organization of dining area to meet health standards.
Property Management Assistant
Relax Trinity
Fort Worth, TX
05.2020 - 02.2023
- Assisted with tenant inquiries, providing timely and accurate information.
- Coordinated property maintenance requests to ensure timely resolution of issues.
- Managed scheduling for property viewings, enhancing customer engagement and satisfaction.
- Supported lease documentation preparation, ensuring compliance with legal requirements.
- Maintained organized records of tenant applications and lease agreements for easy access.
- Utilized property management software to track maintenance tasks and tenant communications.
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with vendors for cost-effective maintenance services, contributing to budget control.
Manager
The Corner Cafe
North Richland Hills, TX
10.2012 - 05.2020
- Oversaw daily operations, ensuring efficient service delivery and adherence to quality standards.
- Trained and mentored staff on best practices for customer service and food safety protocols.
- Implemented inventory management systems, reducing waste and optimizing supply chain processes.
- Developed staff schedules, balancing labor costs with operational needs to enhance productivity.
- Collaborated with vendors to negotiate favorable contracts, improving product quality while controlling costs.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
Property Management Assistant
Century 21 Mike Bowman
Grapevine, TX
02.2006 - 05.2011
- Collaborated with team members to streamline operational processes for efficiency improvements.
- Conducted regular inspections of properties, identifying potential maintenance needs proactively.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Prepared and maintained accurate records of tenant communication, lease agreements, and payment history for streamlined operations.
- Improved property curb appeal with diligent attention to landscaping and exterior maintenance tasks.
- Promptly responded to tenant complaints and concerns for over Number properties.
- Contributed to the successful lease-up of properties by coordinating marketing efforts and organizing open houses.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Coordinated with legal counsel to resolve tenant disputes.
- Conducted regular inspections of both interior and exterior of properties for damage.
Education
High School Diploma -
Grapevine High School
Grapevine, TX04.2004
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Order accuracy
Timeline
Server
54th Street Grill & Bar
04.2025 - 03.2026
Property Management Assistant
Relax Trinity
05.2020 - 02.2023
Manager
The Corner Cafe
10.2012 - 05.2020
Property Management Assistant
Century 21 Mike Bowman
02.2006 - 05.2011
Server
Rainforest Cafe
2023 - 08.2024
High School Diploma -
Grapevine High School