Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Laís Oliveira

Summary

Friendly and reliable employee offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitress/Cashier

Cazador Grill
06.2021 - 01.2022
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Restocked and organized merchandise in front lanes.

Hostess

Terra Gaucha Brazilian Steakhouse
01.2021 - 04.2021
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained balanced cash drawer with correct money values and accurate documentation.

Server

Bull Grill Brazilian Steakhouse
01.2018 - 05.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Associate of Science - Criminology And Criminal Justice Studies

Hillsborough Community College
Tampa, FL
05.2024

Skills

  • Conflict Resolution
  • Billing and Payment Processing
  • Verbal and Written Communication
  • Payment Collection
  • Customer Assistance
  • Social Perception
  • Cash Management

Certification

  • Certified Healthcare Support Specialist

Languages

Portuguese
Native or Bilingual
Spanish
Professional Working

Timeline

Waitress/Cashier

Cazador Grill
06.2021 - 01.2022

Hostess

Terra Gaucha Brazilian Steakhouse
01.2021 - 04.2021

Server

Bull Grill Brazilian Steakhouse
01.2018 - 05.2018

Associate of Science - Criminology And Criminal Justice Studies

Hillsborough Community College
Laís Oliveira