LaSeda Thompson

• Create/ manage Templates
• Money management
• Supply ordering
• Telecom/Facilities Liaison
• Maintain charge review & Patient Workqueues
• Distributing bus tickets, taxi vouchers

Provided customer service, Answered incoming calls and transferred as necessary, created registrations and updated patient info, Scheduled medical appointments for seven clinics, Insurance verifications.

• Setting up work area
• Open the clinic
• Greet/ check in clients
• Prepare charts and give them information to read over logging all information in chart, give referrals
• handle mail, case entries, contacting providers for treatment information, closing cases, sending cases to the state, and closing the clinic.

• check in patients
• maintain switchboard
• sort & id mail/faxes
• collect patient payments
• distribute bus tickets, taxi vouchers & City Team vouchers, assist with assignments related to and transferring of patients from Westside to Old Town Clinic
• reminder calls, scheduling patients and providing excellent customer service skills.

• Answering phones using multi-line
• scheduling meetings/events, keeping track of calendars, setting up for screenings
• keeping inventory of supplies
• running copies & putting together packets

• Duties: checking in patients, rooming patients, taking vital signs, performing PKU's, administering medications, giving injections, ordering labs, inventory, filing, running copies

• Duties: scheduling and canceling patient appointments, checking patients in and out of the clinic, answering a multi-line phone as well as updating patient scheduling screen
• I also created patient charts and did filing.

• Duties: checking in and out clients, issuing vouchers and ID cards, stuffing envelopes and mailing, entering data into the computer, as well as answering phones archiving client records.

• Duties: archiving, entering client information into the computer, shredding personal records that were no longer useful due to errors or being expired, creating vouchers and lastly, mailing.