LASHAE POOSER
Hampton,VA
Summary
Professional with comprehensive experience in claims processing and evaluation. Demonstrates strong analytical skills, thorough knowledge of insurance policies, and consistent track record of identifying and resolving complex claims. Valued team player with strong focus on collaboration and results, adaptable to evolving work environments. Known for reliability, problem-solving abilities, and effective communication with stakeholders.
Overview
6
6
years of professional experience
Work History
Campaign Canvasser, Team Leader
Field Works
Virginia Beach, VA
07.2024 - 11.2025
- Maintained professional interaction atmosphere to achieve high contact rates and respect people's personal spaces.
- Assisted individuals in filling out applications or questionnaires.
- Fostered active discussions to build connections with people.
- Completed daily treks to facilitate signature collection and voter enrollment.
- Trained and mentored new canvassers to enhance team performance and outreach effectiveness.
CLAIMS EXAMINER WFH
Smart Data Solutions
Eagan, Minnesota
02.2023 - 06.2024
- Demonstrated excellent organizational skills by managing multiple projects simultaneously
- Interpreted terms of insurance policies to determine validity of claim
- Communicated effectively both verbally and in writing with customers, clients and other departments within the organization
DENTAL ASSISTANT EXTERN
Hygiene R US
Hampton, VA
09.2022 - 04.2023
- Monitored expiration dates on products used in the practice; disposed expired items according to protocol
- Took accurate vital signs before each appointment including blood pressure readings
- Assisting in teaching Preventive Dentistry to elementary students
CLAIMS SPECIALIST
Broad path Healthcare Solution
Tuscon, AZ
09.2021 - 09.2022
- Corresponded with clients, claimants, and providers to finalize and close claims
- Analyzed, evaluated and processed insurance claims to determine coverage, liability and damages in accordance with policy terms and state regulations
- Researched complex medical cases involving multiple injuries or long-term disability issues for proper evaluation prior to determining compensation amounts
CLAIMS PROCESSOR WFH
WPS Healthcare Solutions
Madison, WI
11.2019 - 08.2021
- Interfaced with other departments to obtain necessary information required for resolution of claims
- Assisted in training new staff members on proper procedures for processing claims
- Coordinated benefits while applying applicable deductibles, co-insurance and out-of-pocket costs
Education
CERTIFICATION IN DENTISTRY -
New Horzions Regional Education Center
Hampton, VA03-2023
HIGH SCHOOL DIPLOMA -
Phoebus High School
Hampton, VA06-2015
Associate of Applied Science - Health Sciences
Thomas Nelson Community College
Hampton, VA08-2026
Skills
- Claims Understanding
- Data Verification
- Customer Satisfaction
- Writing and Editing
- Active Listening
- Microsoft Word
- Critical Thinking
- Complaint resolution
Timeline
Campaign Canvasser, Team Leader
Field Works
07.2024 - 11.2025
CLAIMS EXAMINER WFH
Smart Data Solutions
02.2023 - 06.2024
DENTAL ASSISTANT EXTERN
Hygiene R US
09.2022 - 04.2023
CLAIMS SPECIALIST
Broad path Healthcare Solution
09.2021 - 09.2022
CLAIMS PROCESSOR WFH
WPS Healthcare Solutions
11.2019 - 08.2021
CERTIFICATION IN DENTISTRY -
New Horzions Regional Education Center
HIGH SCHOOL DIPLOMA -
Phoebus High School
Associate of Applied Science - Health Sciences
Thomas Nelson Community College