LaShanna Williams
Robert,LA
Summary
Versatile Community Manager with proven skills in cost-effective property operations, maintaining high occupancy rates and generating steady revenues. Collaborated with tenants, owners and service providers to consistently meet property management requirements. Coordinated repairs, met with prospective tenants and resolved business concerns.
Overview
22
22
years of professional experience
Work History
Property Manager
The Creeks
Mandeville, LA
01.2018 - Current
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Processed evictions when necessary in accordance with state laws and procedures.
Estate Manager
Sunridge Management Group
Houma, LA
06.2011 - 12.2017
- Developed and implemented policies and procedures for the efficient management of estate assets.
- Monitored financial performance to ensure compliance with budgetary requirements.
- Coordinated maintenance, repair, and improvements of estate properties.
- Managed daily operations of estate grounds, buildings, personnel, and equipment.
- Assisted in the selection of vendors for services such as landscaping or security.
- Organized special events such as weddings or corporate retreats on the property.
- Reviewed architectural plans for new construction projects on the estate grounds.
- Supervised staff members including housekeepers, gardeners, security guards.
- Ensured that all necessary permits were obtained prior to beginning any construction projects.
- Resolved customer complaints related to their experience at the estate in a timely manner.
- Developed strategies for cost savings initiatives across departments within the estate.
Community Manager
99 West Paces Apartments
Buckhead, GA
09.2004 - 02.2011
- Developed and implemented strategies to increase community engagement.
- Responded to customer inquiries in a timely manner.
- Analyzed user feedback and identified areas of improvement.
- Organized online events and webinars to promote products and services.
- Created content for social media platforms to engage the community.
- Gathered data on customer behavior for insights into marketing campaigns.
- Engaged with customers via forums, chatbots, emails.
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Monitored lease and renewal rental rates with leadership recommendations for change implementation.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
- Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
- Oversaw repairs and enhancements by working closely with maintenance staff.
- Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
Education
High School Diploma -
Franklinton High School
Franklinton, LA05-2002
Skills
- Loan Processing
- Business Development
- Staff Management
- Property Management
- Compliance Monitoring
- Grounds Maintenance
- Vendor Management
- Contract Negotiation
- Business Administration
- Database Management
- Tenant Relations
Timeline
Property Manager
The Creeks
01.2018 - Current
Estate Manager
Sunridge Management Group
06.2011 - 12.2017
Community Manager
99 West Paces Apartments
09.2004 - 02.2011
High School Diploma -
Franklinton High School